Linda Salcido Hasting
Cullman
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
19
19
years of professional experience
Work History
General Manager
Advance Auto Parts
10.2013 - Current
- Achieve overall store sales goals and service objectives
- Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
- Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
- Ensure execution of all inventory and operational standards
- Coach all Team Members to deliver on Customer expectations (DIY and Professional)
- Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties
- Ability to lead change management
- Embrace diversity and foster a respectful environment for both Customers and Team Members
- Provide DIY service including battery installation, testing, wiper install, etc
- Assist District/Region in other functions upon request
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- ASE P2 certified
- Execute and train project and product quality recommendations
- Advanced parts lookup and sourcing
- Source from numerous places including special order, FDO, second source, etc
- Execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
- Execute and train inventory systems and store equipment
- Execute and train POS and Parts lookup systems
- Review and analyze P&L statement
- Recruit, select, hire and develop quality Team Members
- Build and grow relationships with Professional Customers
Assistant General Manager
Advance Auto Parts
06.2006 - 10.2013
- Assistant manager duties as assisgned by general manager
Education
BBA - Accounting And Finance
Eastern New Mexico University-Portales
Portales, NM05-2026
Skills
- Interpersonal Skills
- Microsoft Excel
- Critical thinking and problem solving
- Ability to Multitask
- Adaptability
- Fast Learner
- Computer Skills
- Customer Service
- Ability to Work in a Team
- Communication Skills
- Leadership Skills
- Ability to Work Under Pressure
- Business Development
- Effective Time Management
- Leadership and team building
- P&L management
- Schedule management
- Team training and development
- Employee scheduling
- Staff supervision
Timeline
General Manager
Advance Auto Parts
10.2013 - Current
Assistant General Manager
Advance Auto Parts
06.2006 - 10.2013
BBA - Accounting And Finance
Eastern New Mexico University-Portales
Similar Profiles
Mohammed Aliuddin AhmedMohammed Aliuddin Ahmed
Senior Financial Analyst at Advance Auto Parts,Inc.(Retailer Automotive Parts)Senior Financial Analyst at Advance Auto Parts,Inc.(Retailer Automotive Parts)
Tyler WrightTyler Wright
NA at Mobile Parts Professional, Advance Auto PartsNA at Mobile Parts Professional, Advance Auto Parts
DANIEL CUNNINGHAMDANIEL CUNNINGHAM
Parts Specialist and Parts Delivery Driver at Advance Auto Parts - Auto Part InternationalParts Specialist and Parts Delivery Driver at Advance Auto Parts - Auto Part International
Eddy HernandezEddy Hernandez
Store Manager of Operations at Advance Auto PartsStore Manager of Operations at Advance Auto Parts
Nicolas JankowskiNicolas Jankowski
Maintenance Crew Member at Town of South VinemontMaintenance Crew Member at Town of South Vinemont