Linda Saldana

• Managed patient accounts and resolved billing inquiries for diverse healthcare services.

• Collaborated with healthcare providers to ensure accurate claims submission and processing.

• Reviewed account statements for accuracy and identified discrepancies for correction.

• Analyzed claims denials from third party payers and identified potential solutions for reimbursement.

• Researched discrepancies in patient accounts to determine appropriate resolution.

• Reviewed EOBs statements submitted by insurance companies for accuracy against provider's charges.

• Ensured compliance with company policies concerning the privacy of confidential health information.

• Conducted detailed research and analysis of customer inquiries, transactions, and account activity to identify inconsistencies and resolve issues.

• Investigated complex cases, gathering and evaluating information from multiple internal systems to resolve customer issues.

• Collaborated with internal departments to escalate and resolve high-risk customer situations, ensuring timely support.

• Reviewed customer accounts and financial information while adhering to banking policies, regulatory requirements, and confidentiality standards.

• Maintained accurate records and documented findings in accordance with compliance and operational procedures.

• Processed sensitive customer information while ensuring adherence to data privacy and risk management requirements.

• Applied critical thinking and analytical skills to assess customer activity and support risk-based decision making.

• Assisted in identifying unusual account activity and ensuring appropriate review and escalation procedures were followed.

• Supported compliance initiatives through precise documentation and thorough maintenance of customer profiles.

• Reviewed client documentation and financial information to ensure

accuracy and compliance with transaction requirements, facilitating smooth transactions.

• Conducted detailed reviews of contracts and supporting documentation to resolve discrepancies promptly, supporting client satisfaction.

• Maintained extensive records and prepared transaction files with high accuracy, ensuring compliance and facilitating efficient processing.

• Assisted dentists in providing quality dental care to patients, including

taking and developing x-rays, charting teeth, preparing materials, and

sterilizing instruments.

• Managed patient records, tracked referrals, and ensured accurate

charting and documentation to support patient care.

• Coordinated appointment scheduling and front desk communications to

enhance patient experience.

• Ensured adherence to HIPAA regulations and privacy standards. • Participated in staff meetings, contributing to workflow improvements

and ensuring compliance with regulations.