Patient Service Technician
Providence, Little Company, a Mary Medical Center Torrance
Torrance, CA
12.2010 - 04.2018
- Delivered high-quality customer service by addressing patient inquiries effectively.
- Maintained cleanliness and organization of patient areas to ensure a welcoming environment.
- Collaborated with healthcare team to streamline patient intake processes.
- Monitored inventory levels of medical supplies, ensuring timely reordering when necessary.
- Educated patients on procedures and policies to enhance understanding and compliance.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized environment for patients.
- Respected patients by recognizing rights and maintaining confidentiality.
- Communicated with primary care offices and insurance companies to obtain authorization.