LINDA SANCHEZ MENDEZ
Summary
Dynamic Behavior Technician with expertise in intervention management and data collection, honed at Amergis Health Care Staffing. Proven ability to enhance client progress through individualized behavior plans and active listening. Recognized for fostering positive behaviors and improving client outcomes in high-stress environments. Committed to delivering exceptional support and training in diverse healthcare settings.
Professional with strong background in behavior analysis and intervention strategies. Demonstrates expertise in implementing evidence-based interventions, data collection, and progress monitoring to support positive behavioral outcomes. Known for collaborative team efforts and adaptability in dynamic environments. Skilled in communication, problem-solving, and maintaining patient-centered approach.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Behavior Technician
Amergis Health Care Staffing
12.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
DELIVERY DRIVER
Ups Delivery SEASONAL
09.2024 - 11.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Behavior Technician
ABS KIDS
03.2024 - 09.2024
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
DME DELIVERY DRIVER
ORTHO SURG CARE
05.2023 - 01.2024
- Provided exceptional customer service by responding promptly to inquiries from patients, families, and healthcare professionals regarding the use or maintenance of durable medical devices.
- Conducted comprehensive training sessions for staff members on the proper use and handling of durable medical devices, reducing the risk of injuries or accidents.
- Leveraged expertise in various types of durable medical equipment – including wheelchairs, hospital beds, oxygen concentrators, respiratory therapy devices – to provide comprehensive service and support across multiple product lines.
Medical Transporter
CALL THE CAR TEMP
01.2023 - 05.2023
- Assisted in the training of new Medical Transporters, sharing best practices for safe patient handling and navigation techniques.
- Collaborated with interdisciplinary teams to ensure seamless coordination of care for patients requiring transport services.
- Improved patient satisfaction with prompt and courteous transport services, assisting with wheelchair or stretcher usage as needed.
- Demonstrated strong attention to detail while documenting transportation activities in accordance with facility policies and procedures.
DELIVERYMEDICAL TECHENICIAN DRIVER
MED ONE GROUP
08.2022 - 11.2022
- Provided exceptional customer service by responding promptly to inquiries from patients, families, and healthcare professionals regarding the use or maintenance of durable medical devices.
- Conducted comprehensive training sessions for staff members on the proper use and handling of durable medical devices, reducing the risk of injuries or accidents.
- Leveraged expertise in various types of durable medical equipment – including wheelchairs, hospital beds, oxygen concentrators, respiratory therapy devices – to provide comprehensive service and support across multiple product lines.
- Ensured the safety and reliability of medical equipment through regular inspections and preventive maintenance.
- Contributed to cost savings initiatives by identifying opportunities for repair rather than replacement of damaged or malfunctioning equipment.
MANAGER
PG BODY SHOP
11.2018 - 05.2021
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
Medical Assistant Supervisor
Dr Mikes Walk In Clinic
01.2007 - 09.2013
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Reduced wait times for patients by implementing an efficient triage system for urgent cases.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with human resources to recruit, interview, hire, and onboard new medical assistant team members.
- Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
- Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- ASSIST IN AUDITS
- PA'S,DR'S AND EMPLOYEES PAYROLL
- PA'S DR'S AND EMPLOYEES SCHEDULES
- SUPERVISE 4 URGENT CARES
Education
MEDICAL ASSISTANT/ADMISTRATED - MEDICAL ASSISTANT
SUMMIT CAREER COLLEGE
COLTON CA06-2002
High School Diploma -
RUBIDOUX HIGH SCHOOL
Riverside, CA06-1999
Skills
- Active listening
- Data collection
- Documentation skills
- Prompting and fading strategies
- Verbal behavior training
- Non-Verbal Communication Strategies
- Social skill development
- Intervention management
Certification
CPR CERFICATED
BT CERTIFICATED
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Behavior Technician
Amergis Health Care Staffing
12.2024 - Current
DELIVERY DRIVER
Ups Delivery SEASONAL
09.2024 - 11.2024
Behavior Technician
ABS KIDS
03.2024 - 09.2024
DME DELIVERY DRIVER
ORTHO SURG CARE
05.2023 - 01.2024
Medical Transporter
CALL THE CAR TEMP
01.2023 - 05.2023
DELIVERYMEDICAL TECHENICIAN DRIVER
MED ONE GROUP
08.2022 - 11.2022
MANAGER
PG BODY SHOP
11.2018 - 05.2021
Medical Assistant Supervisor
Dr Mikes Walk In Clinic
01.2007 - 09.2013
MEDICAL ASSISTANT/ADMISTRATED - MEDICAL ASSISTANT
SUMMIT CAREER COLLEGE
High School Diploma -
RUBIDOUX HIGH SCHOOL
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