Linda Schindele
Real Estate Broker
West Palm Beach,FL
Summary
Customer service and facility oversight skills with more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
30
30
years of professional experience
Work History
Owner/Broker
MiaLinda Realty, Inc
12.2016 - 10.2022
- Successfully managed and operated MiaLinda Realty, focusing on delivering exceptional customer service
- Implemented innovative solutions to enhance efficiency and customer satisfaction
- Provided leadership in team development and training, ensuring a high standard of service.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Regional Manager NRT, LLC
Coldwell Banker Powered by Zip
09.2015 - 12.2016
- Promoted to Regional Manager during the acquisition of Zip Realty, Inc
- Hired and trained district managers across multiple territories, fostering a seamless transition to Coldwell Banker processes
- Coordinated with regional and branch managers to create synergy within the statewide team
- Conceived and implemented new training programs, enhancing the skills of managers and agents
- Collaborated with tech support and field administration to streamline sales processes and ensure optimal customer service.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
- Spearheaded market expansion plans for senior leadership.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
District Director - Central Florida
Zip Realty Inc.
02.2006 - 06.2009
- Maintained State Broker status and consistently exceeded budget goals
- Led a team with a strong focus on customer service, achieving the 3rd District in the entire Nation
- Provided CRM training to agents and motivated them to achieve individual and team goals.
- Negotiated contracts with vendors, securing favorable terms and cost savings for the district.
- Assessed local markets and competitive positioning within assigned district.
- Promoted a culture of excellence by setting high expectations and providing necessary supports to meet those goals.
- Assessed knowledge, skills and abilities of staff, coordinated regular skill training and implemented reinforcement techniques to address gaps and opportunities.
- Boosted morale within the workforce by acknowledging outstanding performances regularly at award ceremonies or social events.
- Streamlined administrative processes for increased efficiency and better allocation of resources.
- Managed human resources functions, including hiring, onboarding, evaluations, and professional growth plans for staff members.
- Coordinated recruitment, interviewing and hiring of district staff.
District Director - Central Florida
Zip Realty Inc.
01.2009 - 09.2015
- Maintained State Broker status and consistently exceeded budget goals
- Led a team with a strong focus on customer service, achieving the 3rd District in the entire Nation
- Provided CRM training to agents and motivated them to achieve individual and team goals.
- Negotiated contracts with vendors, securing favorable terms and cost savings for the district.
- Assessed local markets and competitive positioning within assigned district.
- Promoted a culture of excellence by setting high expectations and providing necessary supports to meet those goals.
- Assessed knowledge, skills and abilities of staff, coordinated regular skill training and implemented reinforcement techniques to address gaps and opportunities.
- Boosted morale within the workforce by acknowledging outstanding performances regularly at award ceremonies or social events.
- Streamlined administrative processes for increased efficiency and better allocation of resources.
- Managed human resources functions, including hiring, onboarding, evaluations, and professional growth plans for staff members.
- Coordinated recruitment, interviewing and hiring of district staff.
Education
High School Diploma -
Stamford High School
Stamford, CTSkills
Customer Service Excellence
Timeline
Owner/Broker
MiaLinda Realty, Inc
12.2016 - 10.2022
Regional Manager NRT, LLC
Coldwell Banker Powered by Zip
09.2015 - 12.2016
District Director - Central Florida
Zip Realty Inc.
01.2009 - 09.2015
District Director - Central Florida
Zip Realty Inc.
02.2006 - 06.2009
High School Diploma -
Stamford High School
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