Linda S. Gorton
Monterey
Summary
Dedicated nursing professional with extensive experience in primary care settings, consistently delivering exceptional patient outcomes while promoting effective team collaboration. Expertise in compassionate care, clinical assessments, and the execution of general outpatient treatments and procedures ensures a holistic approach to patient health. Recognized for reliability and adaptability in fast-paced healthcare environments, maintaining high standards and achieving optimal results. Proficient in triage, both in-person and via telephone, along with EPIC EHR documentation and strong communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Primary Care Nurse
Montage Medical Group
Monterey, CA
06.2022 - Current
- Facilitated setup of acute care clinic aimed at diverting primary care patients from emergency room by identifying necessary equipment, supplies, and medications.
- Assisted in development of emergency protocols for in-clinic situations, ensuring effective response procedures and kit readiness.
- Collaborated with committees to drive initiatives for increased patient satisfaction and streamlined communication between departments.
- Facilitated coordination and collaboration with providers and clinical staff to ensure safe, timely, and quality patient-centered care.
- Executed telephone triage for diverse patient inquiries regarding new or worsening symptoms.
- Trained incoming new staff on details of triage and clinic policies and procedures.
- Coordinated patient access to timely appointments and diagnostic tests with primary and urgent care providers. Oversaw patient transfers to the emergency department as clinically indicated.
- Provided comprehensive guidance to patients regarding medication usage, treatment protocols, and essential home care strategies.
- Streamlined appointment coordination for patients, collaborating with specialty clinics and imaging departments as required.
- Coordinated management of emergency situations and immediate patient care to uphold clinic standards.
- Documented all interactions, care needs, and other aspects of patient care with precision and efficiency.
- Monitored inventory of supplies and emergency kits through routine audits to support clinic operations.
Urgent care
University of Utah Healthcare
Park City, UT
10.2016 - 11.2021
- Oversaw patient management in a high-volume urgent care clinic, ensuring adherence to university and clinic policies and procedures.
- Facilitated collaboration and coordination among supervisory physicians, medical assistants, and clinic staff to ensure safe, timely, and quality patient-centered care.
- Evaluated patient conditions and organized transportation to appropriate healthcare facilities for cases outside urgent care practice.
- Administered initial patient assessments and coordinated care strategies for a range of minor ailments and injuries.
- Executed diagnostic tests and medical procedures, including flu, strep, COVID-19 tests, urinalysis, bladder scans, urinary catheter placements, wound care, breathing treatments, EKGs, suctioning, and blood draws, adhering to university and clinic policies.
- Executed medication and treatment protocols, such as IV fluids and injections, to ensure compliance with university and clinic policies.
- Supported physicians and staff in performing procedures, including sutures and guided ultrasound.
- Facilitated collaboration with patient physicians and families to enhance aftercare education.
- Recorded comprehensive details of patient care to ensure accurate medical documentation.
- Ordered and conducted regular inventories of clinic supplies and medications in order to utilized clinic resources appropriately, efficiently, and safely.
- Participated in quality improvement projects in order to help improve patient care and overall unit operations, as well as, to meet clinic and university wide goals.
Neuro Acute Care Unit
University of Utah Hospital
Salt Lake City, UT
01.2014 - 12.2017
- Oversaw comprehensive patient-centered care for a full load of 4-6 bedded inpatients under the supervision of neurology and neurosurgery services. Managed overflow cases from internal medicine, orthopedics, cardiology, and various other medical services. Facilitated care for patients with complex diagnoses, including traumatic brain injury, spinal injuries, strokes, epilepsy, diabetes mellitus types I and II, obesity, and rare neurological disorders such as Guillain-Barré.
- Performed full body and focused assessments to identify acute changes in patient conditions related to medications and procedures. Collaborated with interdisciplinary teams and family members to assess and respond to shifts in patient status.
- Facilitated collaboration with patient interdisciplinary team and family members to gather essential information for developing individualized care plans. Updated care plans to reflect clinical expertise and evolving patient conditions.
- Administered medications and assisted with wound care. Supported implementation of sterile and nonsterile procedures. Conducted activities related to direct patient care.
- Facilitated understanding of essential health topics to promote ongoing wellness and healing post-discharge.
Education
Bachelor of Science - Nursing
University of Utah
Salt Lake City, Utah08-2014
Bachelor of Arts - English Literature and Philosophy
George Mason University
Fairfax, Virginia06-1994
Skills
- Strong clinical judgment
- Decision-making
- Patient assessment
- Patient and family advocacy
- Call triaging
- Team collaboration
- Excellent communication
- Adaptability
Accomplishments
- Collaborated with team of doctors, administrators and nurses in the development of outpatient nursing services in Montage Medical group; a medical practice of approximately 40 providers and thousands of patients within the larger Montage Health system.
- Achieved reduced emergency room utilization through effectively helping with telephone triage and in-clinic nursing services.
- Increased patient satisfaction with primary care.
Certification
- State of Utah License # 9120529-3102
- State of California License # 95306379
Timeline
Primary Care Nurse
Montage Medical Group
06.2022 - Current
Urgent care
University of Utah Healthcare
10.2016 - 11.2021
Neuro Acute Care Unit
University of Utah Hospital
01.2014 - 12.2017
Bachelor of Arts - English Literature and Philosophy
George Mason University
Bachelor of Science - Nursing
University of Utah
AWARDS AND RECOGNITION
Graduated Sigma Theta Tau- International Nursing Honor Society, Recipient of the Maxine A. Thomas Scholarship, Summer 2014; the Jack R. & Hazel M. Robertson Scholarship Fall/Spring 2014; the J. Gordon & Betty M. Browning Endowed Scholarship in Nursing, Summer 2013., Dean’s List: University of Utah, all four semesters of the accelerated nursing program., Graduate Park City Leadership Class X, 2003-2004
OTHER
Working knowledge of EPIC EHR documentation, Completed Telephone AAACN Telephone Triage course, BLS (expires 4/28)
OTHER PROFESSIONAL EXPERIENCE
- Reporter/News Anchor - KPCW Radio, Park City, Utah/ June 2004 - December 2011
- Volunteer Coordinator - KPCW Radio Park City, Utah/January 2002 - June 2004
- Veterinary Technician- Park City Animal Clinic, Park City, Utah/September 1999- April 2003