Linda Shiflett
Orlando,FL
Summary
Extensive knowledge of behavioral health field and working with diverse populations including but not limited to individuals with the disease of addiction, chronically homeless individuals, veterans, and those who are currently incarcerated. Depth in understanding of drug interactions including illict substances and psycho-pharmaceuticals. Strong proven ability to apply therapeutic approaches and theories, crisis interventions, and social group dynamics. Strong communication, leadership, and organizational skills. Ability to analyze data regarding program funding and outcome measures.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Admissions and Case Management for Residential Programs
The Transition House Inc.
St. Cloud, FL
07.2018 - Current
- Develop and fully oversee the Admission’s and Case Management Department’s procedures, policies, and staff
- Recruit and coordinate all residential admissions for multiple programs and funding sources.
- Develop medical screenings and conduct assessments to determine program eligibility
- Obtain and review all medical records and insurance information needed for admittance
- Create and manage client files
- Build rapport with clients, referral sources nationwide, as well as maintain regular attendance at community events
- Monitoring funding and program outcomes, while reporting all findings to company COO.
- Conduct a variety of monthly staff trainings on HIPPA guidelines, trauma informed care, computer software…etc
- Monitor and review all Initial Assessments, Treatment Plans, Treatment Plan Reviews, and Discharge Summaries
Substance Abuse Counselor
The Transition House Inc.
Kissimmee, FL
05.2017 - 07.2018
- Maintaining a caseload of individual clients currently incarcerated at a Department of Corrections work release facility.
- Work individually with each client to develop treatment goals and case plans
- Educate the client’s family and loved ones about addiction and alternative resources
- Conduct daily life skills groups that are centered on topics such as budgeting, relationships, and anger management
- Deliver individual counseling sessions to help clients better understand their addiction(s), triggers and coping skills
- Conduct individual assessments to evaluate substance use history, mental health and readiness for change
- Maintain accurate and confidential files
Intern
Office of the Public Defender
Orlando, FL
01.2017 - 04.2017
- Fulfill requests of Public Defenders by meeting with clients who are currently incarcerated to enroll them in drug treatment, provide referrals to shelters, and/or link them to employment services to help improve their chances of having a successful transition back into society.
- Obtain medical records, for the purpose of legal defense, for client’s that are experiencing mental illness.
- Document all meetings that take place with clients and ensure that outcomes of meetings, along with any medical records, are uploaded into the court system.
Education
Masters in Social Work -
University of Central Florida
12-2024
Bachelors in Social Work - undefined
University of Central Florida
05-2017
Skills
- Excellent Leadership Skills
- Collaborative Problem-solving
- Compliance Monitoring
- Interdepartmental Collaboration
- Reliability
- Documentation Management
- Active Listening
- Staff Development
- Budget Administration
- Integrity and trustworthiness
- Strategic planning
Accomplishments
- Golden Key Honor Society (Access is only granted to those in top 15% of class)
- Tau Sigma National Honor Society
Certification
- Communication and Conflict Management Strategies
- Strengths Based Approach when Working with At-Risk Teens
- Anxiety Disorders among Older Adults
- Harm Reduction Strategies for Substance Use
- Overdose Prevention and Narcan Administration
- Suicide Awareness
- Evidence Based Treatment Planning for Veterans with PTSD
- CPR/AED
Timeline
Director of Admissions and Case Management for Residential Programs
The Transition House Inc.
07.2018 - Current
Substance Abuse Counselor
The Transition House Inc.
05.2017 - 07.2018
Intern
Office of the Public Defender
01.2017 - 04.2017
Bachelors in Social Work - undefined
University of Central Florida
Masters in Social Work -
University of Central Florida