Summary
Overview
Work History
Education
Skills
Timeline
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Linda Smith

Jesup,GA

Summary

References


Jeannie Blackmon- 912-530-3272

Janet Keith-912-530-3303

Lindsey Atkinson-912-424-2375

Greg Jones- 912-530-3305

Overview

28
28
years of professional experience

Work History

Bank Teller

First Horizon Bank
05.2023 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Talk products with clients and non clients.
  • Referrals
  • Print debit cards
  • Order checks
  • Control the cash vault as well as order/shipment
  • Perform and verify cash audits on cash boxes/vault to ensure adequate balancing
  • Worked extensively with the ambassadors, while filling in for the Operations Manager during her medical absence
  • Established the Teller line with all Operations files, Audit notebook, Retention file, and placing all GPS trackers in cashboxes along with cash vault, all while organizing
  • Ordered and maintained branch office supplies and equipment.
  • Controlled the cash vault as well as order/shipment
  • Assisted customers with complex customer service issues, and processed customers banking transactions efficiently and accurately.

Front Desk Receptionist

Wayne Memorial Hospital
06.2011 - 05.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Direct patients and visitors to the correct location.
  • Answer phone calls and relay information and messages to the appropriate personnel
  • Scan and enter documents into computer system

Emergency Room Registrar

Wayne Memorial Hospital
06.2007 - 06.2011
  • Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
  • Utilized audits and controls to accurately manage cash.
  • Expedited the admission process by accurately collecting demographic and medical history information from patients or family members upon arrival.
  • Facilitated smooth transitions between ER departments by effectively communicating pertinent patient details with other registrars and healthcare professional.
  • Register all patients going into Emergency room
  • Obtain required signatures for consent for treatment and Hippa Authorization
  • Direct patients and visitors to their correct destination
  • Answer patient phone calls and transfer in house calls to doctors and nurse staff.

Assistant Manager

Kroger
01.1997 - 01.2005
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Created the employee schedule.
  • Time and attendance checks
  • Payroll
  • Make deposits for the store

Education

Wayne County High School
Jesup, GA
05-1982

Skills

    I plan to bring excellent administrative and customer service skills to the work place I am hard working with great communication skills that will provide a professional experience to all

Timeline

Bank Teller

First Horizon Bank
05.2023 - Current

Front Desk Receptionist

Wayne Memorial Hospital
06.2011 - 05.2023

Emergency Room Registrar

Wayne Memorial Hospital
06.2007 - 06.2011

Assistant Manager

Kroger
01.1997 - 01.2005

Wayne County High School

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Linda Smith