Linda Smith
Tallahassee,FL
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Jim Bennett's Plumbing
08.2017 - Current
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Lead Receptionist
H&R Block
06.2002 - 12.2019
- Trained new receptionists on company policies, software systems, and best practices for exceptional client service delivery.
- Effectively managed multiple phone lines including transferring calls appropriately or taking detailed messages when needed.
Office Assistant
Morningstar Storage
05.2017 - 07.2017
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
Human Resource (Certificate) -
Alison Coursestexas
Texas City, TX11.2017
Customer Service Professional (Certificate) - undefined
H&R Block
Tallahassee, FL01.2017
Skills
- Office management expertise
- Customer service
- Data entry
- Office administration
- Microsoft Word
- Computer proficiency
- Scheduling
- Dedicated team player
Accomplishments
- Training - Responsible for training all new employees to ensure continued quality of customer service.
Certification
Child Development Associate Certification
Awards
Employee Of The Month: February 2017, My customer service was exceptional and my client retention was more than average and I had more clients to request that voted for me to and called my office leader to let her know that my customer service was very polite.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
Flexible work hoursTimeline
Administrative Assistant
Jim Bennett's Plumbing
08.2017 - Current
Office Assistant
Morningstar Storage
05.2017 - 07.2017
Lead Receptionist
H&R Block
06.2002 - 12.2019
Customer Service Professional (Certificate) - undefined
H&R Block
Human Resource (Certificate) -
Alison Coursestexas
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