Linda Smith- Webbe
St.Thomas,VI
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Realtor/ Real Estate Assistant
Van Blake Coleman Realty
06.2022 - Current
- Advised and informed prospective clients on current market activities and conditions.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Collect tenant monthly payments and ensure timely deposit processing
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assist clients with exploring financing options
- Compared recently sold area properties to determine competitive market prices.
- Wrote contracts to outline sales and purchases of properties.
Operations Analyst
Real Impact (SVN Commercial Real Estate)
10.2018 - Current
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Developed written documents and reports related to programs and operations.
- Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.
- Assessed operational performance to identify areas for improvement.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Supported supervisor and associated team members to maintain system functionality.
- Created and managed operational databases to store and track data and maintain accurate information.
- Created custom reports and visualizations to support decision-making processes.
Medical Records Acquisition Specialist
Ferrer LLC
04.2016 - 10.2018
- Request medical records from health providers
- Review client's medical records
- Create detail reports for the attorney's review
- Communicate with health providers to ensure accuracy & timely release of clients records
Ophthalmic Technician/ Patient Escort
Plessen Ophthalmology
06.2015 - 04.2016
- Determined visual acuity and perception, focus and coordination.
- Escorted patients off island for surgery.
- Utilized strong assessment skills to determine necessary patient care.
- Obtained detailed medical and personal data for patient charts and records.
- Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
Office Manager/Owner
Nightingale Wings Home care
01.2006 - 12.2014
- Managed daily office operations
- Supervised & trained caregivers to maintain an organized and safe environment for our clients
- Organized client's daily recreational activities & meals
- Efficiently addressed customer issues to ensure quick and successful resolution.
Education
Bachelor of Arts - Nursing
University of the Virgin Islands
St.Thomas, VIBachelor of Arts - Business Administration
University of Phoenix (on Line)
Associate of Arts - Licensed Practical Nurse
U.S. Virgin Islands School of Practical Nursing
St.Thomas, VI2005
Skills
- Client management
- Customer Service
- Professional and mature
- Human Resources Management
- Employee training
- Organized
- Managing multiple priorities
- Purchase agreement management
- Property Management
- Market Research
- Contract Negotiation
- Closing support
Accomplishments
- Planned & conducted memory screening for 3 years (2012-2014)
- Effectively managed caseloads of more than 20 clients at any given time.
- Boosted customer service ratings by 30% by developing new processes and improving work flow
- Manage back office operations to ensure smooth daily processes
- Enter and maintain employee data with accuracy
- Troubleshoot and resolve email-related issues for the team
- Conduct quarterly audits of data for all franchise offices to ensure compliance
- Update yearly forms and ensure proper documentation is in place
- Assisted in the implementation of new tracking system that resulted in improved patient care.
Certification
- Alzheimer's Foundation Of America - Dementia Care Specialist
- Alzheimer's Foundation Of America - Dementia Care Provider
Timeline
Realtor/ Real Estate Assistant
Van Blake Coleman Realty
06.2022 - Current
Operations Analyst
Real Impact (SVN Commercial Real Estate)
10.2018 - Current
Medical Records Acquisition Specialist
Ferrer LLC
04.2016 - 10.2018
Ophthalmic Technician/ Patient Escort
Plessen Ophthalmology
06.2015 - 04.2016
Office Manager/Owner
Nightingale Wings Home care
01.2006 - 12.2014
Bachelor of Arts - Business Administration
University of Phoenix (on Line)
Associate of Arts - Licensed Practical Nurse
U.S. Virgin Islands School of Practical Nursing
- Alzheimer's Foundation Of America - Dementia Care Specialist
- Alzheimer's Foundation Of America - Dementia Care Provider
Bachelor of Arts - Nursing
University of the Virgin Islands
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