ROBERT NUGENT
Oxnard,US
Summary
Proven leader in sales management and business development, adept at driving revenue growth and fostering client relationships. At Bright Star Care of Ventura, spearheaded strategies enhancing operational efficiencies. Skilled in team collaboration and strategic account development, achieving a 30% improvement in customer acquisition. Balances innovative problem-solving with effective sales team training.
Overview
10
10
years of professional experience
Work History
Sales Manager
The Water Heater Company
Camarillo, US
11.2023 - Current
- Currently working as a Sales Manager at The Water Heater Company, where the focus is on leading sales initiatives and driving revenue growth
- This role involves developing strategic sales plans, managing client relationships, and ensuring the team meets performance targets
- Effective communication and innovative problem-solving skills are utilized to foster a motivated sales team and maintain high customer satisfaction
- Trained and mentored a team of sales representatives to enhance their skills and boost productivity
Director of Business Development and Compliance
Bright Star Care of Ventura
07.2023 - 11.2023
- In the role of Director of Business Development and Compliance at Bright Star Care of Ventura, essential tasks included formulating and executing business development strategies that enhance operational efficiencies
- This position required close collaboration with various departments to ensure compliance with industry regulations while driving business growth
- Strong leadership and project management skills were critical in this multifaceted role
Regional Sales Manager
Supra Alloys
09.2022 - 07.2023
- As a Regional Sales Manager at Supra Alloys, the responsibility encompassed overseeing sales operations across multiple territories
- This role involved crafting sales strategies, managing a diverse client portfolio, and ensuring high levels of customer satisfaction
- Developing strong relationships with clients and providing tailored solutions played a key role in achieving sales objectives
Senior Sales Executive
Luminous Payments
Thousand Oaks
03.2022 - 09.2022
- Developed a comprehensive sales training program that improved performance of entry-level sales representatives
- Implemented a CRM system that improved data accuracy and reporting accuracy for the sales team
Account Representative
State Farm Insurance
Oxnard
08.2021 - 03.2022
- Explained account features and services to customers, resulting in a 15% increase in account openings and renewals
- Assisted customers with understanding their account status and payment options
- Analyzed customer data to uncover trends and insights, resulting in improved customer service and product development
Paid Family Leave
Employment Gap
Oxnard
05.2021 - 08.2021
- Had a new baby
Sales Executive
Leaders Merchants Services
Camarillo
12.2018 - 05.2021
- Developed a new sales process that improved customer acquisition by 30%
- Grew customer base by 20% by leveraging strategic partnerships and leveraging referral networks
- Developed and implemented a customer loyalty program that increased customer retention by 15%
- Negotiated favorable terms with key clients and secured a long-term agreement
Sales Manager
Simply Marketing
Los Angeles
04.2015 - 12.2018
- Utilized CRM software to track customer data, interactions, and activity, resulting in improved customer service
- Built strong relationships with key customers and stakeholders, resulting in repeat business and referrals
Education
High School Diploma -
Fillmore High School
Skills
- Sales Management
- Client Relationships
- Revenue Growth Planning
- Business Development
- Project Management
- Team Collaboration
- Strategic account development
- Sales team training
- Sales presentation
- Sales operation
- Key account development
References
- Salin Hage, Supra Alloys, Operations Manager, 805-388-2138
- Landon Phillips, Leaders Merchant Services, Manager, 805-320-7541
- Bryce Delaney, Luminous, CSO, 714-585-0585
Timeline
Sales Manager
The Water Heater Company
11.2023 - Current
Director of Business Development and Compliance
Bright Star Care of Ventura
07.2023 - 11.2023
Regional Sales Manager
Supra Alloys
09.2022 - 07.2023
Senior Sales Executive
Luminous Payments
03.2022 - 09.2022
Account Representative
State Farm Insurance
08.2021 - 03.2022
Paid Family Leave
Employment Gap
05.2021 - 08.2021
Sales Executive
Leaders Merchants Services
12.2018 - 05.2021
Sales Manager
Simply Marketing
04.2015 - 12.2018
High School Diploma -
Fillmore High School
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