Linda Sobel
Hartville
Summary
Dynamic professional with extensive experience in customer service . Proven ability to enhance guest satisfaction through effective issue resolution and exceptional hospitality. Skilled in money handling and fostering teamwork, consistently promoting a positive atmosphere and training staff to exceed service standards with a friendly smile.
Overview
2025
2025
years of professional experience
Work History
Cashier, Waitress, Manager, Paperwork
Western Sizzlin Steak House and Buffet
- Processed customer transactions efficiently
- Maintained accurate cash drawer and balanced registers at shift end.
- Monitored inventory levels and restocked as needed
- Collaborated with team members to ensure smooth store operations.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new employees on cash handling procedures and customer service standards.
- Collaborated with management to refine training programs based on feedback and operational needs.
- Evaluated training effectiveness through direct observation and feedback from trainees and customers.
- Fostered a positive work environment, promoting teamwork and collaboration among staff members.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Evening paperwork
Waitress Trainer
1875 Winery
07.2021 - 12.2024
- Mentored team members to improve efficiency and adherence to winery standards.
- Implemented best practices in customer interactions, resulting in improved guest experiences.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Trained new staff on service protocols and menu knowledge for enhanced customer satisfaction.
Youth Center Teacher
SJ Air Force Base
07.2000 - 09.2004
- Mentored new teachers, providing guidance on best practices and classroom strategies.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Developed engaging lesson plans to enhance student learning and participation.
- Assisted in organizing extracurricular activities that fostered teamwork and creativity.
- Communicated effectively with parents regarding student progress and behavioral concerns.
- Organized and supervised games and fun recreational activities to promote physical, mental and social development in children.
- Monitored student behavior and provided support to improve social skills and interactions.
Education
High School Diploma -
Ravenna High School
Ravenna, OHSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Money handling
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Issue resolution
- Guest inquiries
- ID verification
- Records maintenance
- Data entry
- Basic math
- Scanner operations
- Honest and dependable
- Hospitality
- Computer skills
Timeline
Waitress Trainer
1875 Winery
07.2021 - 12.2024
Youth Center Teacher
SJ Air Force Base
07.2000 - 09.2004
Cashier, Waitress, Manager, Paperwork
Western Sizzlin Steak House and Buffet
High School Diploma -
Ravenna High School