Linda Spry
Gastonia,NC
Summary
Results-driven manager with over 18 years in customer service and operations. Proven ability to implement strategic initiatives that improve performance metrics and streamline processes. Dedicated to creating a supportive environment that encourages teamwork and adaptability.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Admin Office
Lowe's Home Improvements
09.2007 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Department Manager
Lowe's Home Improvement
09.2007 - Current
- Led daily operations, ensuring optimal inventory management and product availability.
- Trained and mentored team members to enhance customer service and operational efficiency.
- Developed strategic initiatives to increase sales and improve store performance metrics.
- Oversaw compliance with safety regulations, fostering a secure work environment for employees and customers.
- Coordinated cross-departmental initiatives to streamline operations and address customer needs.
Pro Services Department Manager
Lowe's Home Improvement
09.2007 - Current
- Worked with contractors to increase sells by ordering additional inventory that they use on a daily bases
- Directed daily operations to enhance customer service and improve team performance.
Education
GED -
Gaston College
Dallas, NCSkills
- Friendly, positive attitude
- Balance safe, and tills
- Complete loans and pickups from registers
- Completing bank deposit
- Research charge backs
- Work Customer service desk
- Problem-solving, Researching discrepancies
Certification
- Licensed Notary Public
Timeline
Admin Office
Lowe's Home Improvements
09.2007 - Current
Customer Service Department Manager
Lowe's Home Improvement
09.2007 - Current
Pro Services Department Manager
Lowe's Home Improvement
09.2007 - Current
GED -
Gaston College