Dynamic professional with extensive experience at Bath & Body Works, excelling in relationship building and product knowledge. Proven ability to adapt sales strategies and enhance customer engagement, leading to improved results. Skilled in problem-solving and time management, consistently achieving goals while fostering a positive shopping experience.
Overview
16
16
years of professional experience
Work History
SALES ASSOCIATE
Bath & Body Works
Freehold
09.2018 - Current
Adhered to company initiatives and achieved established goals.
Demonstrated product features and benefits for customers' needs.
Adapted sales strategies based on customer interactions and feedback to improve results.
Developed trusting relationships with customers by making personal connections.
Accounts Receivable Clerk
EAST COAST PROPERTY MANAGEMENT
Eatontown
08.2014 - 02.2017
Communicated regularly with vendors regarding invoice processing status updates.
Prepared monthly statements for accounts receivable operations.
Reconciled customer accounts and resolved discrepancies.
Reconciled daily cash receipts with bank deposits.
Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
Prepared aging reports to identify past due accounts.
Cleared account balances by examining customer payments and payment history and coordinating contact with collections.
Applied cash receipts and performed daily bank deposits.
Bookkeeper
MONMOUTH TICKETS
Manalapan
01.2011 - 07.2014
Conducted monthly bank reconciliations.
Ensured compliance with local, state, and federal government reporting requirements and tax filings.
Managed payroll processing for staff members.
Checked postings and documents for correctness, accuracy and proper coding.
Managed accounts payable and receivable, improving cash flow management.
Resolved billing discrepancies with vendors or customers promptly.
Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
Office Manager
Rafter and Associates
NEW YORK
12.2008 - 12.2010
Negotiated contracts with vendors, securing favorable terms and cost savings.
Recruited and trained new employees to meet job requirements.
Delegated work to staff, setting priorities and goals.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Organized company events including holiday parties, team building activities .
Maintained filing system for records, correspondence and other documents.
Managed office budget to handle inventory, postage and vendor services.
Maintained confidential records relating to personnel matters.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Implemented quality control measures to uphold company standards.
Monitored inventory levels and placed orders when needed.
Monitored payments due from clients and promptly contacted clients with past due payments.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Accounting
NYC TECHNICAL COLLEGE
Brooklyn, NY
06-1968
Skills
Product knowledge
Relationship building
Visual merchandising
Adaptability
Problem solving
Time management
Affiliations
TRUSTEE AND VICE PRESIDENT OF MY CONDO ASSOCIATION
ENTERTAINMENT CHAIRMAN
NEWSLETTER EDITPR
VOLUNTEER - LOCAL FOOD BANK
VOLUNTEER IN MY TOWN - ARTS COUNCIL-EMERGENCY PLANNING-SENIOR ADVISARY -