Linda Strawderman
N. Chesterfield,VA
Summary
Accomplished Administrative Assistant and Office Manager at Northstar Community and NACR, adept in office administration and meeting planning. Excelled in optimizing document organization systems and enhancing operational efficiency. Demonstrated exceptional multitasking and prioritization skills, achieving significant improvements in workplace functionality and customer service satisfaction.
Overview
35
35
years of professional experience
Work History
Administrative Assistant, Office Manager
Northstar Community and NACR
Richmond, VA
02.2011 - Current
- Scheduled appointments between clients and customers and internal staff members.
- Updated contact lists regularly
- Handled confidential documents in an organized fashion according to established protocol.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Compiled data from various sources into organized reports for review by management team.
- Proofread content for typo-free emails, documentation, and books written by the employer.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Planning of special events and conferences by arranging catering services, securing venues, providing travel arrangements and ordering promotional materials. Completed expense reports for travel reimbursements.
- Managed office supplies inventory and placed orders when necessary.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Maintained inventory of office supplies and placed orders when necessary.
- Conducted research on various topics as requested by management.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained confidential records relating to personnel matters.
- Responded to customer inquiries via phone or email in a professional manner.
- Used judgment and initiative in handling confidential matters and requests.
Residential Real Estate Agent
Napier Realtors
Midlothian, VA
11.1989 - 11.2008
- Updated listings regularly on MLS systems as well as online portals.
- Worked closely with escrow officers to ensure timely closings of sales transactions.
- Prepared comparative market analysis reports for each listing.
- Counseled new buyers to enhance sales opportunities.
- Generated lists of properties for sale, descriptions and available financing options.
- Educated clients on current market trends, pricing strategies, and financial considerations.
- Gathered, distributed and maintained materials for marketing plans.
- Implemented various methods of lead generation such as cold calling or door knocking campaigns.
- Responded promptly to client inquiries via phone calls or emails.
- Maintained awareness of income tax regulations, building and tax laws and growth possibilities of property areas.
- Checked work completed by loan officers, attorneys or other professionals to verify proper performance.
- Provided guidance to clients throughout the entire home buying process.
- Advertised available properties through multiple media outlets.
- Assisted in coordinating inspections, appraisals, and closing activities.
- Communicated with builders and engineers about how to sell new houses.
- Managed all paperwork associated with sales transactions including loan documents, title work.
- Generated business using proven tools, systems and training.
- Cold called clients to obtain exclusives.
- Negotiated contracts and coordinate with lenders, attorneys and inspectors.
- Collaborated with mortgage brokers and lenders to secure financing options for buyers.
- Greeted new home buyers and promoted features of newly constructed homes to help clients make educated decisions.
- Conducted open houses for prospective buyers.
- Communicated regularly with clients and provided updates on their property search progress.
- Assisted clients with corporate relocation services.
- Managed multiple tasks simultaneously while maintaining a high level of accuracy.
- Maintained knowledge of real estate law, available mortgages and government programs.
- Organized showings for interested parties who wanted to view listed properties in person.
- Drafted and negotiated purchase agreements, leases, and other real estate transactions.
- Negotiated terms of contracts between buyers and sellers.
- Developed marketing strategies to promote the sale of residential properties.
- Acted as intermediary in negotiations between buyers and sellers during closing of sales.
- Compared similar properties to determine competitive market price.
- Monitored fulfillment of purchase contract terms to foster timely completion.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Education
Old Dominion University
Norfolk, VA06-1970
Skills
- Meeting planning
- Filing
- Letter preparation
- Reception oversight
- Research
- Mail handling
- Scheduling
- Office administration
- Travel arrangements
- Cash deposit preparation
- Travel administration
- Expense reporting
- Office supply management
- Meeting arrangements
- Multitasking and prioritization
- Internet research
References
References available upon request.
Timeline
Administrative Assistant, Office Manager
Northstar Community and NACR
02.2011 - Current
Residential Real Estate Agent
Napier Realtors
11.1989 - 11.2008
Bachelor of Science - Education
Old Dominion University
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