Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
FlatGood
UniFirst
Stockton, CA
08.2023 - 12.2024
Collaborated closely with team members to achieve project objectives and meet deadlines.
Operated a variety of machinery and tools safely and efficiently.
Process products for truck drivers in a timely manner.
Receiving Clerk
DHL Supply Chain
Tracy
03.2023 - 07.2023
Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Receiving Clerk
Michaels Arts and Crafts
Tracy, CA
03.2022 - 07.2022
Updated inventory records to reflect new stock levels.
Reviewed work orders to check correctness of deliveries.
Organized warehouse storage areas by item type and category for easy access and retrieval of products.
Billing Customer Service Representative
Adapt Health
Euless, Texas
05.2016 - 01.2021
Preparing and sending accurate invoices to customers based on services rendered.
Receiving and recording customer payments, applying them to the correct accounts.
Maintaining customer account information, including billing details and payment history.
Answering customer questions regarding their bills, charges, and payment due dates.
Investigating and resolving billing errors or discrepancies, including applying adjustments when necessary.
Sending reminders to customers with overdue payments.
Entering customer and billing information into the system.
Adhering to company billing policies and procedures.
Working with other departments to ensure accurate billing and customer satisfaction.
Education
Graduate Certificate - Medical Assistant
U.E.I College
Stockton, CA
11-2013
Skills
Customer service-oriented
Computer literacy, such as proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)