Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Linda Tams

Linda Tams

Rohnert Park,CA

Summary

Proven leader with a track record of operational excellence and strategic visioning at Tams Real Estate. Excelled in client relationship building and leadership, enhancing brand reputation and fostering business growth. Skilled in negotiation and leveraging technology for market expansion. Achieved significant improvements in customer satisfaction and loyalty at Citibank through effective decision-making and team collaboration.

Overview

12
12
years of professional experience

Work History

CEO

Tams Real Estate
05.2015 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Fostered strong relationships with industry partners to expand business opportunities.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
  • Educated clients about local neighborhoods, schools, amenities, and community features relevant to their housing search criteria.
  • Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
  • Developed strong relationships with lenders, inspectors, and appraisers to streamline the home buying process for clients.
  • Built credibility within the local real estate community through consistent professionalism and ethical practices when working alongside fellow agents.
  • Increased home sales through persuasion, negotiation, and closing prowess.
  • Wrote contracts to outline sales and purchases of properties.
  • Assisted first-time homebuyers in navigating the complexities of the purchasing process, resulting in a smooth transaction experience.
  • Conducted thorough market analysis to determine accurate property values and recommended appropriate listing prices for sellers.
  • Utilized advanced technology tools to enhance marketing efforts and reach a larger audience of potential buyers for listed properties.
  • Confirmed compliance with federal and state laws to enforce regulations and monitor sales.

Customer Service Manager

Citibank
06.2012 - 04.2015
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Education

Bachelor of Arts - Police Science

Sonoma State University
Rohnert Park, CA
05.1998

Skills

    Effective Decision Making

    Operational Excellence

    Customer Focus

    Strategic Visioning

    Negotiation

    Relationship and Team Building

    Client Relationship Building

    Leadership and People Development

Languages

Arabic
Native or Bilingual

Timeline

CEO

Tams Real Estate
05.2015 - Current

Customer Service Manager

Citibank
06.2012 - 04.2015

Bachelor of Arts - Police Science

Sonoma State University

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Linda Tams