Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Staffing Specialist
Newegg Staffing
05.2021 - Current
Source, pre-screen and conducts interviews with job candidates.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Candidate Recruiting and Onboarding
Process background checks, ensure completion of I-9 forms and manage drug screening paperwork as well as WC reports.
E-verify checks for work authorization status.
Communicate job duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
Collaborate with managers to determine department's short and long-term hiring needs.
Manage applicant tracking system (ATS) database to input, update and maintain candidate details.
Address employee harassment allegations, work complaints and other concerns diligently.
Collaborate with managers to identify and address employee relations issues.
Case Manager
Health Advocates
12.2020 - 05.2021
Conducted interviews with applicants, explaining benefits process and which programs were available.
Explained eligibility details and affordability options to patients.
Input all communication with applicants into EPIC software to facilitate future clarification and knowledgeable support.
Reviewed criteria for different aid programs to determine eligibility for various applicants.
Called applicants to set up appointments and explain benefits processes.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
HR Assistant
Western Extrusions
10.2019 - 05.2020
Worked with HR Director to resolve company issues, improve operations and provide exceptional customer service.
Supported coordination of benefits open enrollment activities and process.
Assisted with on-boarding process and new hire orientation.
Spoke with prospective employees to ensure all Government documentation was up to date before orientation day.
Created new employee badges for door access and time punches.
Reviewed all new hires drug screen results online.
Screened potential new hires and discussed job duties/ related experience.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Answered and redirected incoming phone calls for office.
Created, organized and maintained employee files to keep sensitive data secure.
Documented human resources records and maintained confidentiality of sensitive personal information.
Location Service Manager
Executive Workspace
10.2018 - 10.2019
Answered multiple telephone lines and gave information to callers, took messages, and transferred calls to appropriate individuals.
Prepared Client Invoices for Billing.
Kept records of collections and disbursements, and ensured accounts were balanced.
Operated office equipment, such as fax machines, copiers, and phone systems.
Greeted visitors and handled their inquiries according to their needs.
Maintained scheduling and event calendars.
Trained and assisted staff on software issues.
Conducted tours of our executive suites to potential new clients.
Created Agreements and Amendments depending on client needs.
Mail sorting and distribution as well as maintaining package logs.
Increased customer satisfaction by resolving office and leasing issues.
Wellness Coordinator
The Joint Chiropractic
02.2014 - 09.2018
Cultivated trust between The Joint Chiropractic and patients by creating a safe and friendly environment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Maintained a high conversion rate percentage on wellness package sales.
Handled the clinics' cash payments and made weekly bank deposits.
Assisted with Spanish translation for non-English speakers.
Maximized program enrollment through effective outreach events, membership incentives and referrals programs.
Documented patient data into system using Atlas and checked all information for accuracy.
Obtained client medical history, including medication information, symptoms and allergies.
Conducted monthly and quarterly inventory of supplies.
Trained new staff on proper procedures and policies
Category Manager - Printer and Office Solutions at Newegg Commerce, Inc. (NASDAQ: NEGG)Category Manager - Printer and Office Solutions at Newegg Commerce, Inc. (NASDAQ: NEGG)