Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements.
Overview
12
12
years of professional experience
Work History
Patient Account Representative
Signature Medical Group
03.2015 - 10.2021
Maintained accurate records of all transactions, ensuring timely payments from patients and insurance providers.
Achieved a significant reduction in aged accounts receivable through diligent follow-up efforts with both patients and insurers.
Educated patients on financial policies, promoting understanding of their responsibilities within the healthcare system.
Demonstrated adaptability in navigating complex payer guidelines to maximize reimbursement opportunities for the organization.
Scheduling and Registration
Mercy Hospital Jefferson
01.2011 - 12.2014
Scheduled surgeries and Radiology procedures.
Preregister patients prior to arrival and collect co-pays.
Obtain pre-certification from insurance companies as required.
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