Linda Uddgren
Billing Administrator
Venice,FL
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
26
26
years of professional experience
Work History
Billing Administrator
LMD Total Management
06.2023 - Current
- Interacting with customers by phone, text and email.
- Creating, sending and tracking invoices
- Processing payments
- Updating customer information
- Identifying discrepancies between invoices and payments
- Resolving billing disputes and customer complaints
- Providing customer service regarding billing and payment issues
- Researching and resolving billing issues
Administrative Assistant
Hedas Fastighetsservice
08.2014 - 10.2022
- Managing the office: Answering phones, taking messages, handling email and mail.
- Scheduled office meetings and client appointments for staff teams.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Business Travel Consultant
BCD Travel
03.2008 - 08.2014
- Planning itineraries
- Booking air, hotel, train and car rentals
- Researching travel information
- Managed complex itineraries for multiple travelers, coordinating flights, accommodations, and ground transportation.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
Travel Consultant
Excalibur Tours
06.2000 - 03.2008
- Book flights and other transportation arrangements as well as lodging and tours.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Organized group tours, ensuring a seamless experience from start to finish for all participants.
- Collected, handled and documented payments for travel services.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
Esthetician
Hagabadet
05.1998 - 10.1999
- Performed various facial treatments for optimal skin health.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Stocked treatment rooms with proper supplies.
- Welcomed clients arriving for appointments.
- Analyzed skin condition and made appropriate product recommendations.
Education
Travel Consultant
IGS Academy of Travel Management
Gothenburg, SwedenEsthetician
Gilda Skolan
Gothenburg, SwedenHigh School Diploma -
Falkenbergs Gymnasieskola
Falkenberg, Sweden 05.2001 -
Skills
Customer Service
Organized
Attention to detail
Problem-solving abilities
Adaptability and Flexibility
Professionalism
Excellent work ethics
Reliability
Hobbies
Gardening
Work out at the gym
Reading
Languages
English
Full Professional
Swedish
Native or Bilingual
Timeline
Billing Administrator
LMD Total Management
06.2023 - Current
Administrative Assistant
Hedas Fastighetsservice
08.2014 - 10.2022
Business Travel Consultant
BCD Travel
03.2008 - 08.2014
High School Diploma -
Falkenbergs Gymnasieskola
05.2001 -
Travel Consultant
Excalibur Tours
06.2000 - 03.2008
Esthetician
Hagabadet
05.1998 - 10.1999
Travel Consultant
IGS Academy of Travel Management
Esthetician
Gilda Skolan
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