Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 25 years of experience in office environments. History of improving processes and increasing team efficiency. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have worked in the Yuma, Wray and Burlington offices I have trained 2 Office Coordinators in the Burlington office and 3 in the Wray office.
Daily operation of clinic ensuring that client care is provided in a safe and effective manner using Team Based Care model.
▪ Ensure all levels of staffing and staffing support are within appropriate levels for meeting client healthcare needs on a daily basis.
▪ Monitor client flow for clinic, promote client satisfaction and see that services are provided in professional manner.
▪ Monitor clinic production and review with providers and staff discussing productivity needs and ways to achieve them.
▪ Participates in tracking budget development and ensures that clinic operates within office budget.
▪ Ensures security of client health information is maintained on all clients as per Centennial policy.
▪ Coordinates with Leadership, regular site meetings to allow clear communication between all members of facility on matters of importance i.e.; trouble-shooting; conflict resolution and/or needs of site.
▪ Liaison with information technologies staff regarding, troubleshooting problems, and adapting system to meet needs of Centennial
▪ Monitors proper implementation and use of sliding fee program.
▪ Works with appropriate departments to ensure proper coding and billing of services is being performed.
▪ Participates in investigation of all incident/client complaint reports for their facility(ies) and completes follow up appropriately according to policy.
• Supervision of staff
▪ Training, evaluation and performance improvement tasks to be completed on direct reporting staff and in collaboration with other branch leadership as appropriate.
Developed: 08/2023
▪ Facilitate staff schedules, monitor and maintain leave, approve timesheets and submit reviewed time to payroll for processing.
▪ Assist in new employee onboarding and orientation processes
▪ Fosters teambuilding among all levels of staff.
▪ Ensures staff is properly trained to use EHR system.
• Facility Management
▪ Ensure site facilities are properly maintained and facility issues addressed and resolved in a timely manner, monitor all aspects of daily clinic operations.
▪ Works closely with Safety and Infection Prevention Nurse, coordinating required drills, OSHA standards etc.
▪ Monitors client and staff safety within facility utilization to current organizational standards.
▪ Manages assigned components of facilities maintenance for location in compliance with overall Facilities Plan and under direction of Facilities Manager
• Travel and Logistics
▪ Assign and check out local fleet vehicles in accordance with Centennial Policy.
▪ Handle travel expense requests and reimbursement requests for self and employees.
▪ Coordinate maintenance of local fleet vehicles with Facilities and Fleet department.
• Administrative Support
▪ Responsible for ordering and distributing clinic supplies.
▪ Deliver daily deposit of cash collected.
▪ Participates in community activities to promote Centennial (i.e. Health Fairs)
▪ Assists with implementation of special programs/projects
▪ Participates in Quality Improvement projects and to improve functioning of clinic and delivery of client care.
▪ Monthly petty cash reconciliation per current finance protocols
▪ Monthly change drawer reconciliation per current finance protocols
▪ Assist in coordination of records release process in accordance with organization policy
▪ Other duties as assigned.
• Essential Functions
▪ Arrives at work or at assigned locations punctually and attends work with minimal absences.
▪ Advises Managers remotely, and in person as necessary.
▪ Accurately records time worked for purposes of compensation.
▪ Works effectively both independently and as a member of a team.
▪ Able to communicate effectively and professionally both verbally and in writing with wide variety of individuals including both internal and external customers.
• Licensed Staff
▪ Performs duties within scope of licensure as needed when appropriate.