Linda Vidal
Lake worth,FL
Summary
Dynamic RN Case Manager with a proven track record at Ilumed, excelling in chronic disease management and patient education. Expert in relationship building and critical thinking, I effectively coordinated care, advocated for clients, and improved patient outcomes through comprehensive assessments and tailored health coaching. Committed to delivering high-quality, patient-centered care.
Overview
12
12
years of professional experience
Work History
RN Case Manager
Ilumed
Lake Worth, FL
12.2023 - Current
- Educated patients on various disease processes, treatments, medications, lifestyle modifications.
- Identified environmental challenges to client progress through interviews with patient and caregivers.
- Served as a liaison between patients and families and healthcare providers.
- Conducted comprehensive assessments of patient's medical history and needs.
- Provided telephonic health coaching and education to patients.
- Counseled patients on self-management techniques such as medication adherence and symptom management.
- Participated in interdisciplinary team meetings related to individual cases.
- Utilized data and experience to coordinate patient care and rehabilitation.
- Advocated for clients to resolve medical or personal crises.
- Monitored patient progress, identified barriers, and intervened as needed.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Associate
Palm Beach State College
10.2013 - Current
Case Management Nurse
Baptist Health Bethesda Hospital
10.2013 - Current
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
- Educated patients and their families on proper discharge procedures.
- Addressed patient care issues such as discharge delays, procedures that were postponed, and discharge equipment that was unavailable.
- Managed and planned for transition of care/ discharges.
- Build trusting relationships with patients and their caregivers.
- Reports variations to physicians and implement actions as needed.
- Coordinate the patient care, discharge, and home planning processes with other departments and other sub acute facilities.
- Identify delays and takes action.
- Expedite referrals.
- Identified opportunities for improvement.
- Surgical reviews using Interqual and Millman.
Placement Coordinator
Bethesda Hospital
10.2016 - 08.2021
- Developed and strengthened relationships with healthcare executives, medical directors, and nursing supervisors.
- Placed patient admission and triaging based on acuity and appropriate department admission while providing high-quality care to a diverse population.
- Oversee the day-to-day acute care bed placement of a 400-bed facility, providing direction and leadership to over Charge nurses in over 10 departments.
Staffing Coordinator
Bethesda Hospital
10.2014 - 10.2016
- Performs the staffing functions and activities for the Hospital.
- Assists in maintenance of accurate staffing level for clinical and support personnel.
- Responsible for overseeing and maintaining the accuracy of the information in the scheduling system.
- Responsible for daily maintenance of payroll.
Registered Nurse
Bethesda Hospital
10.2013 - 10.2014
- Knowledgeable with assessment, technical skills, communication, critical thinking, interpersonal skills, planning, intervention, evaluation, flexibility, organizational skills, professional accountability, leadership and service.
- Delivered patient family centered care in a culturally competent manner utilizing evidence based practice standards of quality, safety and service.
- Ensures quality and appropriateness of care for all age groups in the unit specific patient population in adults, and geriatrics.
- Ability to incorporate knowledge of a patient's age, growth and developmental level into the provision of care.
Education
Associate of Applied Science - Nursing
Palm Beach State College
Florida, United States05-2013
Skills
- Communication skills
- Critical thinking
- Data collection
- Decision-making
- Directing
- Leadership
- Modeling
- Nursing
- Organizational skills
- Payroll processing
- Patient assessment
- Chronic disease management
- Health education
- Relationship building
Languages
Spanish
Native/ Bilingual
Italian
Professional
References
References available upon request.
Timeline
RN Case Manager
Ilumed
12.2023 - Current
Placement Coordinator
Bethesda Hospital
10.2016 - 08.2021
Staffing Coordinator
Bethesda Hospital
10.2014 - 10.2016
Associate
Palm Beach State College
10.2013 - Current
Case Management Nurse
Baptist Health Bethesda Hospital
10.2013 - Current
Registered Nurse
Bethesda Hospital
10.2013 - 10.2014
Associate of Applied Science - Nursing
Palm Beach State College
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