Linda Warfield
Darlington,MD
Summary
Experienced bookkeeper with a strong focus on customer service and dedication to maintaining accuracy in financial data entry and record keeping. Proficient in accounting tasks and general office duties, ensuring smooth operations in various work environments. Committed to delivering high-quality results while effectively managing multiple responsibilities.
Overview
12
12
years of professional experience
Work History
Bookkeeper/Office Manager
Redners Markets
08.2022 - Current
- Prepare bank deposits by verifying and balancing receipts and sending cash and checks to the bank
- Record account transactions in computer spreadsheets and databases
- Bill and reconcile all house accounts
- Provide leadership to ensure that all Front End team members are delivering excellent customer service
- Monitor office inventory to maintain supply levels
- Create and optimize employee schedules for shift coverage
- Meet budget targets and quality standards by proactively leading team members and monitoring operations
- Address and resolve customer concerns.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Employee of the Month-May 2023 and January 2024
- 2023 High 5 Customer Service Award
Teller
PNC Bank
10.2020 - 08.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Bookkeeper/Co-Administrator
Home Grown Homeschool Co-op
09.2012 - 05.2020
- Manage co-op consisting of 31 families
- Accept cash and check payments
- Create yearly schedules for weekly class times and teacher assignments
- Develop and manage co-op website.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
Education
Studied - Accounting
University of Baltimore
Baltimore, MD01.1996
Associate of Applied Science - Accounting
Harford Community College
Bel Air, MD01.1993
Skills
- Extensive knowledge of Microsoft Word and Excel
- Great communication
- Detail oriented
- QuickBooks
- Customer Service
Timeline
Bookkeeper/Office Manager
Redners Markets
08.2022 - Current
Teller
PNC Bank
10.2020 - 08.2022
Bookkeeper/Co-Administrator
Home Grown Homeschool Co-op
09.2012 - 05.2020
Studied - Accounting
University of Baltimore
Associate of Applied Science - Accounting
Harford Community College
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