Linda Warren-Williams
Seeking Part-Time IT Support Position
Bowie,MD
Summary
Skilled Application Developer with background in developing relational database applications and maintaining existing software applications. Demonstrates strong technical skills in understanding software systems, diagnosing issues, and implementing effective solutions. Provides training to end-users.
Overview
40
40
years of professional experience
Work History
IT Specialist
US Dept of Treasury - BEP
Washington, DC
11.1999 - 06.2017
- Developed new applications or modified existing software and system applications
- Developed requirements for system modifications and new system installations
- Facilitated migration of legacy systems to modern application frameworks and architectures
- Created user manuals, and other documentation for roll-out in customer training sessions
- Tested developed applications for functionality, performance and scalability
IT Specialist
US Dept of Navy - OJAG
Washington, DC
05.1989 - 11.1999
- Analyzed user needs and software requirements to determine design feasibility
- Addressed and resolved bugs in legacy applications
- Coordinated testing and validation procedures through software development lifecycle
- Utilized Oracle Data Modelling and Database Design, Oracle Developer, Microsoft Access, and FoxPro for software development
- Configured databases and performed data migration tasks to support application requirements
- Wrote user manuals and other documentation for roll-out in customer training sessions
IT Instructor
Yorktowne Business Institute
Landover, MD
09.1982 - 05.1989
- Facilitated training modules focused on basic programming and flow diagrams
- Organized hands-on lab activities to enable students to gain practical experience with software applications
- Evaluated student performance through written exams, oral presentations and projects
- Conducted student assessments to measure progress and growth
Retail Store Manager
RiteAid Pharmacy
Richmond, VA
08.1977 - 08.1982
- Managed daily operations of drug store
- Ensured compliance with store policies
- Maintained a well-organized inventory system
- Conducted rigorous interview processes to hire store employees
Education
Master Certificate - IT Project Management
George Washington University
Washington, DC04-2005
Bachelor of Science - Business Administration
Virginia State University
Petersburg, VA05-1977
Skills
- Application Design and Development
- Application Testing Expertise
Timeline
IT Specialist
US Dept of Treasury - BEP
11.1999 - 06.2017
IT Specialist
US Dept of Navy - OJAG
05.1989 - 11.1999
IT Instructor
Yorktowne Business Institute
09.1982 - 05.1989
Retail Store Manager
RiteAid Pharmacy
08.1977 - 08.1982
Master Certificate - IT Project Management
George Washington University
Bachelor of Science - Business Administration
Virginia State University
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