Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Linda Wigand

Livonia,MI

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

24
24
years of professional experience

Work History

Showroom Consultant

Delux Drapery & Shade
Ann Arbor, MI
06.2017 - Current
  • Assisted customers in making informed decisions regarding products based on their needs and preferences.
  • Processed credit card transactions for customer purchases using the POS system.
  • Created an inviting atmosphere in the showroom by arranging furniture, artwork, and other displays.
  • Assisted customers in selecting appropriate products for their needs.
  • Demonstrated technical features of products to customers in order to increase sales.
  • Performed regular maintenance tasks such as dusting shelves or vacuuming carpets.
  • Implemented customer data changes into system to keep information up-to-date.
  • Kept showroom samples and catalog library in pristine condition for customers.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Showroom Sales Associate

Brose Electrical
Livonia, MI
09.2012 - 01.2017
  • Demonstrated knowledge of store merchandise, product features, and benefits to assist customers with their selection.
  • Followed up with customers after purchases to ensure satisfaction with their purchase experience.
  • Processed payments via cash, check, or credit card transactions.
  • Assisted in inventory management through regular stock counts and restocking activities.
  • Greeted customers to determine wants or needs.
  • Recommended, selected and located merchandise based on customer desires.

Assistant Store Manager

Panera Bread
Livonia, MI
08.2000 - 06.2012
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.

Education

Associate of Arts - Culinary Arts

Washtenaw Community College
Ann Arbor, MI
06-1992

Skills

  • Showroom displays
  • Client Relationship Building
  • Color Scheme Coordination
  • Accessories Selection
  • Critical Thinking
  • Brand Awareness
  • Organizational Skills
  • Self Motivation
  • Active Listening
  • Problem-solving abilities
  • Team building

References

References available upon request.

Timeline

Showroom Consultant

Delux Drapery & Shade
06.2017 - Current

Showroom Sales Associate

Brose Electrical
09.2012 - 01.2017

Assistant Store Manager

Panera Bread
08.2000 - 06.2012

Associate of Arts - Culinary Arts

Washtenaw Community College

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Linda Wigand