Linda Wilcox
Administrative Assistant
Rochester,NY
Summary
Dynamic Administrative Assistant with proven expertise, excelling in office administration and customer service. Successfully managed inventory and reduced supply costs while fostering a collaborative work environment. Adept at maintaining confidentiality, ensuring compliance, and enhancing operational efficiency through effective communication.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible and productive professional when working with little to no supervision.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
13
13
years of professional experience
Work History
Self Hire Community Support Staff
Heritage Christian Services
Rochester, New York
12.2024 - Current
- Increased overall satisfaction among clients by consistently delivering high-quality services tailored to individual preferences.
- Teach organizational skills like utilizing reminders, calendars, schedules, and routine practices that enhance task efficiency.
- Develop essential skills for independent living including meal planning, bill payment, budget management, and cost-saving strategies.
- Collaborated with interdisciplinary teams to assess client needs and develop appropriate interventions.
- Established trust-based relationships with clients by providing empathetic listening and non-judgmental support during challenging times.
- Maintained accurate documentation for all services provided, ensuring compliance with agency policies and regulatory requirements.
- Facilitate connections with friends by encouraging outings like concerts, sporting events, and gym visits.
Administrative Assistant
Montessori School Of Rochester
Rochester, NY
12.2019 - 08.2024
- Managed phone operations by routing calls and delivering messages to staff. Greeted visitors, providing a welcoming environment.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Coordinated establishment and updating of employee files and performed reference checks for incoming employees
- Executed enrichment program by recruiting enrichment teachers, developing enrichment schedule, promoting enrichment to families, and managing payments.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organize student files, manage student rosters, and archive outdated records for efficient retrieval when needed.
- Collaborated with vendors to lower office supply expenses.
- Contributed to classroom dynamics through active participation
- Coordinated and sourced supplies for school snack program while prioritizing student allergies
- Executed timely check deposit transactions
- Coordinated fall and spring school picture sessions
- Scheduled first aid and CPR training for all employees to enhance safety preparedness. Maintained accurate records of staff training hours to ensure compliance. Ensured all staff completed necessary training to remain current with certifications.
- Maintained inventory of office supplies and placed orders.
Companion Caregiver
Kathleen Corona
Rochester, New York
01.2013 - 01.2018
- Supported clients in daily living activities to enhance self-esteem and overall wellness in a dignified manner.
- Improved client well-being through companionship and meaningful conversations.
- Facilitated transportation to appointments and restaurants, enhancing client independence.
- Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
- Engaged patients in meaningful conversation, socialization.
Education
Master of Science - Elementary Education
Nazareth College of Rochester
Rochester, NY05-1998
Bachelor of Arts - Psychology
St. John Fisher College
Rochester12-1995
Associate of Science - Liberal Arts And Sciences
Monroe Community College
Rochester, NY08-1993
Skills
Office administration
Administrative support
Data entry
Computer skills
Filing
Clerical support
Customer service
Time management
File organization and recordkeeping
Individualized support
Problem-solving abilities
Client advocacy
Timeline
Self Hire Community Support Staff
Heritage Christian Services
12.2024 - Current
Administrative Assistant
Montessori School Of Rochester
12.2019 - 08.2024
Companion Caregiver
Kathleen Corona
01.2013 - 01.2018
Master of Science - Elementary Education
Nazareth College of Rochester
Bachelor of Arts - Psychology
St. John Fisher College
Associate of Science - Liberal Arts And Sciences
Monroe Community College
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