Linda Wild
Lafayette,LA
Overview
34
34
years of professional experience
Work History
HOSTESS
THE CHIMES RESTAURANT
09.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
HOSTESS
BON TEMPS GRILL
04.2022 - 11.2023
- Greeted guests upon arrival
- Provided an enjoyable and relaxing experience for guests
- Seated guests at tables according to both rotation and at guest preference
- Answered all incoming restaurant calls, directed them accordingly
- Managed guest seating waitlist
- Opening/side/closing duties, including but not limited to: cleaning assigned areas (including bathroom cleanliness upkeep), assistance with running food to tables, rolling silverware, general organization of hostess station.
HOSTESS
CHUY'S TEX-MEX RESTAURANT
07.2021 - 02.2022
- Greeted guests upon arrival
- Provided an enjoyable and relaxing experience for guests
- Seated guests at tables according to both rotation and at guest preference
- Answered all incoming restaurant calls, directed them accordingly
- Managed guest seating waitlist
- Opening/side/closing duties, including but not limited to: cleaning assigned areas (including bathroom cleanliness upkeep), assistance with running food to tables, rolling silverware, general organization of hostess station.
COVID GREETER
OCHSNER MEDICAL CENTER
08.2020 - 03.2021
- Insured the health and safety of all incoming hospital visitors, patients and staff by taking temperatures and enforcing mask-wearing requirements
- Handle and supervise hospital alarm systems
- Acquired patient information and directed them to correct departments
- Patient and visitor assistance (general).
PBX OPERATOR
OUR LADY OF LOURDES WOMENS'S AND CHILDREN
07.2016 - 07.2020
- Receive all hospital incoming calls and direct to various departments
- Handle and supervise hospital alarm systems
- Acquire patient information
- Patient assistance.
SALES SPECIALIST
LOWE'S
01.2013 - 01.2016
- Assisted with customer purchases
- Maintained department orderliness
- Floorplan design
- Product ordering and inventory control
- Assisted with appliance department sales when needed.
MEDICAL ADMINISTRATIVE ASSISTANT
Dr. Lee Leonard
01.2005 - 01.2008
- Answered all office incoming calls
- Appointment scheduling
- Insurance billing
- Assisted Dr
- Leonard in patient examination rooms when required.
FRONT DESK MEDICAL RECEPTIONIST
Dr. Ronald Menard
12.2002 - 01.2005
- Answered all office incoming calls
- Appointment scheduling
- Processed patient payments
- Insurance billing.
FRONT DESK RECEPTIONIST
Snelling Staffing
01.1990 - 01.2003
- Answered all office incoming calls
- Greeted clients
- Daily reports
- Operated various types of phone operating systems
- Various other duties as assigned.
Education
Associate of Arts - Fashion Merchandising
Acadiana Technical College
Lafayette, LA01.1988
Associate of Arts - Fashion Merchandising
University of Louisiana
Lafayette, LA01.1978
Skills
- Food Running
- Customer Service
- Server Support
- Guest complaint resolution
- Dining area maintenance
- Reservations Management
- Guest Engagement
- Dining room management
- Complaint Handling
- Telephone reception
- Customer service expertise
- Restroom Servicing
- Seating arrangements
- Phone Etiquette
Timeline
HOSTESS
THE CHIMES RESTAURANT
09.2023 - Current
HOSTESS
BON TEMPS GRILL
04.2022 - 11.2023
HOSTESS
CHUY'S TEX-MEX RESTAURANT
07.2021 - 02.2022
COVID GREETER
OCHSNER MEDICAL CENTER
08.2020 - 03.2021
PBX OPERATOR
OUR LADY OF LOURDES WOMENS'S AND CHILDREN
07.2016 - 07.2020
SALES SPECIALIST
LOWE'S
01.2013 - 01.2016
MEDICAL ADMINISTRATIVE ASSISTANT
Dr. Lee Leonard
01.2005 - 01.2008
FRONT DESK MEDICAL RECEPTIONIST
Dr. Ronald Menard
12.2002 - 01.2005
FRONT DESK RECEPTIONIST
Snelling Staffing
01.1990 - 01.2003
Associate of Arts - Fashion Merchandising
Acadiana Technical College
Associate of Arts - Fashion Merchandising
University of Louisiana
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