Summary
Overview
Work History
Education
Skills
Certification
Certification Description
Certification Expiration Date
Training
Accomplishments
Timeline
Generic

LINDA WILLIAMS

Human Resource Administration
Laurel,MD

Summary

Multitalented Professional with experience in Human Resource, Quality Control/Assurance, National Registry of Food Safety Professionals (NRFSP), Medical Administration, Patient Care, and Warehouse Operations. Aspire for putting together a highly motivated, dynamic and result oriented workforce. Have the ability to lead and motivate teams to achieve organizational good, opportunities, excellent communication skills that will leverage on technology to meet operational targets. Put in place opportunities for training and re-training of staff to bring up to speed with technological advancement. Write succession plans for associates who we're ready to promote. Strong proficiency in managing multiple systems and databases ensuring strict adherence to regulations, guidelines and policies. Able to relate to a diverse cultural and ethnic population delivering the highest levels of business operations, customer service, and patient care. Work effectively in team and individual environments, maintain an Equal Opportunity compliant environment, and conduct training and mentorship for new personnel with above optimal results.

Overview

31
31
years of professional experience
3
3
Certifications

Work History

People Lead

Walmart Store
Laurel
01.2021 - Current
  • Oversee the Time Off Requests & Attendance Exception process and providing guidance to Team Leads, as needed
  • Follow-up on outstanding attendance exceptions and escalate adherence concerns to the Store Manager, as needed
  • Train new hire associates on the attendance policy and process
  • Review, model, understand and teach store processes and procedures using 1BW
  • Participate in and at times, lead the Weekly People Meeting
  • Open requisitions and determine hiring needs
  • Review the Workforce Planning Portal
  • Conduct candidate preview calls and the welcome and day one process
  • Address staffing issues, unfilled shifts and scheduling outside of the associate's true availability
  • Communicate and follow up on the dress code, follow-up and review meals and break exceptions daily
  • Review and communicate updates from the AMP+
  • Make sure store surveys (characteristics and attributes) are completed
  • Review Essential Functions and Everyday Tasks for additional information
  • Pull reporting for Ulearn completion, communicate expectations with Team Leads, and escalate to the Coaches/Ops Managers where there are opportunities.

Food Support Manager

Walmart Store
Laurel
05.2017 - 12.2021
  • Directs the operational activities of sales associates
  • Analyze the throwaway process and the Customer Value Programs (CVP)
  • Demonstrate knowledge of products, equipment and procedures in assigned areas
  • Coordinate resources and people appropriately to meet customer demands
  • Train and develop associates in the department
  • Ensure that products are date according to company policies and guidelines
  • Delivers customer service by engaging customers to identify their needs and serve them appropriately
  • Monitor the store in0stock, inventory levels and store cleanliness
  • Ensure that departmental presentation (for example, fresh production, electronics demos) matched customer shopping patterns
  • Collaborating with key stakeholders to ensure execution of closing responsibilities
  • Verify equipment to ensure that its working properly and supplies are available
  • Demonstrates, promotes and supports compliance with company policies, procedures, standard of ethics and integrity by explaining, guiding , and demonstrating how to apply these in executing business process.

Break Pack/Order Filler

Walmart Distribution Center
Hope Mills
10.2016 - 03.2017
  • Ensure freight quality was at its highest by processing stray and damaged cases, inspecting pallets, shrink wrap, and freight for damage and cutting shrink wrap as needed
  • Maintain merchandise supply by replenishing pallets of merchandise to and from racks or docks using warehouse systems through verbal and written instructions
  • Operate power equipment such as pallet jacks, and forklifts to move and reorganize freight, scan UPC and bar codes to keep track of inventory changes
  • Prepared and submitted reports by hand and through computer input, visually verified information, located merchandise and other assets, inspected equipment for operational condition and maintenance needs, and monitored work areas for safety violations
  • Perform all assigned tasks adhering to OSHA, Walmart, State, and Federal safety laws and regulations at all times.

Sales/Jewelry Associate

Walmart
Raeford
02.2011 - 10.2016
  • Received payments by cash, check, credit cards, vouchers, or automatic debits
  • Issued receipts, refunds, credits, or change due to customers
  • Assisted customers by providing information and resolving their complaints
  • Identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Processed merchandise returns and exchanges
  • Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans.

Personal Care Aid/Receptionist

Home and Family Health Care
Saint Pauls
05.2007 - 02.2011
  • Scheduled medical and dental appointments, produced heathy meals and provided families or clients with daily and weekly progress reports
  • Provided clerical and administrative duties; filing, telephone and walk-in reception tasks, gather and record client information, and utilize computer software to enter and store data
  • Ensured the appropriate fillings of client statistics and employee time sheets
  • Administered support to office staff and management to ensure operations were smooth and seamless at all times
  • Demonstrated world class customer service and patient care.

Community Support

Paraprofessional Mental Health
Saint Pauls
03.2006 - 05.2007
  • Identified interventions needed to address any barriers that would impeded the development of skills necessary for independent functioning in the community and the family
  • Conducted one on one intervention with the community to develop interpersonal and community coping skills, including adaption to home school environments and therapeutic mentoring
  • Developed and maintained professional relationships with all community related programs and organizations, maintained knowledge on all program objectives and maintained an understanding of all clinical operations.

Quality Inspector

Westpoint Stevens
Wagram
12.1993 - 02.2005
  • Conducted routine and non-routine analyses of in-process materials, raw materials, finished goods, or stability samples to ensure the highest levels of quality control were achieved
  • Interpreted test results, compared them to established specifications and control limits, and made recommendations on appropriateness of data for release
  • Performed visual inspections of finished products; completed documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms
  • Supplied quality control data necessary for regulatory submissions; ensured equipment and testing instrument cleanliness and safety standards were maintained.

Education

No Degree - Medical Laboratory Technology

Sandhills Community College
Pinehurst, NC

Skills

Medical Administration

Certification

First Aid Certification

Certification Description

Test Administrator/Proctor are responsible for knowledge and guidelines to ensure compliance with Food Safey.

Certification Expiration Date

10/2022

Training

  • Product Demos
  • Freight Experience
  • Manufacturing
  • Databases
  • HIPAA
  • Quality Assurance
  • Administrative Experience
  • Food Safety
  • Management

Accomplishments

Awarded the People Lead Recognition for Associate Engagement 2011-2021

Timeline

People Lead

Walmart Store
01.2021 - Current

Food Support Manager

Walmart Store
05.2017 - 12.2021

Break Pack/Order Filler

Walmart Distribution Center
10.2016 - 03.2017

Sales/Jewelry Associate

Walmart
02.2011 - 10.2016

Personal Care Aid/Receptionist

Home and Family Health Care
05.2007 - 02.2011

Community Support

Paraprofessional Mental Health
03.2006 - 05.2007

Quality Inspector

Westpoint Stevens
12.1993 - 02.2005

No Degree - Medical Laboratory Technology

Sandhills Community College

Similar Profiles

CREATE PROFILE
LINDA WILLIAMSHuman Resource Administration