Microsoft
Linda Williams
Rockford,IL
Summary
Skilled Secretary with proven expertise in requisition processing and prioritization, adept at enhancing office operations and improving workflow efficiency. At Hudspeth Regional Center, streamlined administrative procedures, reducing document processing time by 30%. Excelled in client communication and project management, demonstrating exceptional letter writing and time management abilities. Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Secretary
Hudspeth Regional Center
Whitfield, MS
06.2000 - 02.2004
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Coordinated meeting logistics such as room reservations and catering services.
- Assisted with special projects or tasks related to departmental functions upon request.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Sent and distributed mail and parcels.
Secretary
University Of MS Medical Center
Jackson, MS
06.1993 - 05.2000
- Provided administrative and secretarial support to physicians and other healthcare professionals.
- Organized and maintained medical records, patient data, and confidential files.
- Scheduled appointments for patients, coordinated meetings with hospital staff and personnel.
- Prepared correspondence, reports, presentations, spreadsheets, charts and graphs related to medical activities.
- Greeted visitors to the office and provided customer service assistance as needed.
- Coordinated billing process including filing insurance claims and handling payments received from patients.
- Ensured compliance with all applicable regulations related to HIPAA privacy laws.
- Answered phone calls in a professional manner; responded promptly to voicemails and emails.
- Transcribed dictation from doctors into written documents using appropriate software programs.
Education
Master of Science - Educational Administration
Concordia University
Portland04-2014
Master of Science - M.A.T. Secondary Education
Jackson State University
Jackson, MS08-2007
Bachelor of Science - Health Care Administration
Jackson State University
Jackson, MS05-2004
Associate of Arts - General Education/PreNursing
Hinds Community College
Raymond, MS08-2002
Skills
- Requisition processing
- Phone reception
- Letter writing
- Office correspondence
- Presentation creation
- Prioritization and time management
Accomplishments
- Deans List 2002
Certification
- Business Education
- Computer Science
- Health
- Biology/Chemistry
- General Science
Timeline
Secretary
Hudspeth Regional Center
06.2000 - 02.2004
Secretary
University Of MS Medical Center
06.1993 - 05.2000
- Business Education
- Computer Science
- Health
- Biology/Chemistry
- General Science
Master of Science - Educational Administration
Concordia University
Master of Science - M.A.T. Secondary Education
Jackson State University
Bachelor of Science - Health Care Administration
Jackson State University
Associate of Arts - General Education/PreNursing
Hinds Community College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Alpha Delta Zeta, Zeta Phi Beta, Inc. 2023-2024
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Work from home optionPaid time off401k matchPaid sick leaveCareer advancementQuote
Try not to become a man of success. Rather become a man of value.
Albert Einstein
Software
Languages
English
Native language
Interests
Mental Health
Education
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