Summary
Overview
Work History
Skills
References
Timeline
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Linda Williams

Southaven,MS

Summary

Dynamic Human Resources Manager with a proven track record at Sam's Town Casino Tunica, achieving a 10% reduction in employee turnover through effective conflict resolution and performance management. Skilled in policy development and fostering employee engagement, I excel in creating a positive workplace culture while ensuring regulatory compliance and operational efficiency. Skilled with strong knowledge of union environments, collective bargaining agreements, and employee relations.

Overview

20
20
years of professional experience

Work History

Human Resources Manager

Sam's Town Casino Tunica
Robinsonville, Mississippi
09.2010 - Current
  • Reduced hourly employee turnover by 25% by utilizing various employee relations techniques and managerial coaching.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Facilitated employee training programs to enhance skills and knowledge.
  • Oversaw employee performance evaluations to ensure fair assessments.
  • Mediated conflicts between employees to promote a positive work environment.
  • Collaborated with management on workforce planning and organizational development.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Maintained employee records and HR databases for accurate information tracking.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Identified, screened and interviewed potential employees.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Held exit interviews and documented information discussed with employees.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Developed and implemented HR policies to align with company goals.

Regional Regulatory Compliance Manager

Resorts International Casino
Robinsonville, MS
05.2005 - 09.2010
  • Created and enforced programming standards to maintain compliance with regulatory requirements.
  • Maintained financial records to verify completeness and availability of records and compliance with policy and established regulatory guidelines.
  • Verified regulatory compliance and protocol adherence through comprehensive audits.
  • Maintained confidential employee and company information in compliance with company policies and regulatory requirements.
  • Maintained policy, procedure and regulatory compliance business-wide.
  • Reviewed and verified project documents for completeness, format and compliance with product development and relevant regulatory requirements.
  • Mastered compliance and operational risk policies and procedures in accordance with regulatory standards.
  • Strengthened controls to increase compliance with company, industry and regulatory standards.
  • Conducted regulatory compliance audits.
  • Designed compliance measures to maintain adherence to regulatory guidelines such as Internal Controls.
  • Operated by strict regional regulatory practices.
  • Assisted with regulatory issues such as compliance.

Skills

  • Policy development and administration
  • Employee relations and conflict resolution
  • Performance management and coaching
  • Regulatory compliance
  • Benefits administration
  • Onboarding processes
  • FMLA, ADA, EEO, and WC compliance
  • Effective communication
  • Problem solving and decision making
  • Team collaboration and leadership
  • HR leadership and union relations
  • Employee engagement
  • Talent management
  • Knowledge of collective bargaining agreements (CBA) to ensure compliance with policies, procedures, and labor laws
  • Grievance Resolution and Compliance
  • Collective Bargaining Agreement (CBA) interpretation
  • Partner with leadership and union officials on scheduling, grievances, and policy interpretation to support both business and team members needs
  • Risk management

References

References available upon request.

Timeline

Human Resources Manager

Sam's Town Casino Tunica
09.2010 - Current

Regional Regulatory Compliance Manager

Resorts International Casino
05.2005 - 09.2010

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Linda Williams