Linda WOODS
Miami,FL
Summary
Polite and professional [Job Title] with exceptional [Type] coordination skills. Proficient in use of [Software] with proven to promote effective communication across departments. Courteous [Job Title] successful at providing professional assistance in [Number]-hour [Type] call center. Talented at conveying information accurately and performing various data entry tasks.
Overview
42
42
years of professional experience
Work History
Telephone Operator
Hyde Resort And Residences
Hallandale, FL
04.2012 - Current
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Connected callers with appropriate professional, department or business.
- Maintained accurate records of calls placed and received.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Ser Jobs
Switchboard Operator
Miami, FL
07.2000 - 07.2012
ANSWERED MULTI- LINE PHONES,TRASFEEED CALKLS TOOK MESSAGES,GREETED CLIENTS AT THE FRONT DESK, ETC.
Switchboard Operator
Hilton Bentley
Miami, FL
12.1992 - 06.2000
Answered multi-line phone calls on on -Q system, transferred calls to rooms ,despatched calls to housekeeping,engineering ,log guests requests in computer,followed up on guests requests.
Telephone Operator
St.Francis Hospital
Miami Beach, FL
04.1980 - 08.1992
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Connected callers with appropriate professional, department or business.
- Maintained accurate records of calls placed and received.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Education
High School Diploma -
NORTHWESTERN Sr. High
7100 NW 12 AVE06.1979
Skills
- Informative Announcements
- International Calling
- Switchboard Management
- Phone Call Direction
Timeline
Telephone Operator
Hyde Resort And Residences
04.2012 - Current
Ser Jobs
Switchboard Operator
07.2000 - 07.2012
Switchboard Operator
Hilton Bentley
12.1992 - 06.2000
Telephone Operator
St.Francis Hospital
04.1980 - 08.1992
High School Diploma -
NORTHWESTERN Sr. High
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