Linda Wright
Battle Creek,MI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
37
37
years of professional experience
Work History
Department Assistant
Oaklawn Medical Group
Marshall, MI
08.2016 - Current
- Handled incoming calls and directed callers to appropriate medical personnel.
- Maintained a positive working relationship with fellow staff, management, and patients.
- Received and distributed mail, letters and packages.
- Maintained front desk to provide positive first impression.
- Collected insurance copays and account balances.
- Gathered information needed for appointment, such as Driver's License, insurance information, and any paperwork that may be needed.
- Completed incoming referrals in specialty offices and gathered information needed for appointment
Administrative Assistant
County of Kalamazoo
Kalamazoo, MI
05.1987 - 01.2013
- Directed customer communication to appropriate department personnel.
- Provided secretarial and office management support while building cooperative working relationships.
- Composed correspondence, reports and meeting notes.
- Scheduled appointments, meetings and events for management staff.
- Tracked and submitted employee timesheets to prepare for payroll processing.
Education
High School Diploma -
Lakeview High School
Battle Creek, MI05-1978
Associate of Science - Administration
Kellogg Community College
Battle Creek, MISkills
- Departmental rapport
- Logistical Planning
- Mail handling
- Business Administration
- Business Writing
- Database Management
- Supply Restocking
- Typing 80 WPM
- Multi-line phone proficiency
- Support Services
- Telephone and Email Etiquette
- Drafting correspondence
Timeline
Department Assistant
Oaklawn Medical Group
08.2016 - Current
Administrative Assistant
County of Kalamazoo
05.1987 - 01.2013
High School Diploma -
Lakeview High School
Associate of Science - Administration
Kellogg Community College
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