Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Linda Xavier

Sacramento,Ca

Summary

Results-oriented case manager recognized for exceptional problem-solving and advocacy expertise. Effectively orchestrated client assessments and partnered with multidisciplinary teams to provide impactful care solutions and support for vulnerable populations.

Overview

6
6
years of professional experience

Work History

Case Manager II

WellSpace Health
Sacramento, CA
12.2019 - Current
  • Coordinated client assessments to identify needs and develop tailored care plans.
  • Advocated for clients by connecting them with essential community resources.
  • Facilitated communication between clients and healthcare providers to ensure comprehensive support.
  • Conducted regular follow-ups to monitor progress and adjust care plans accordingly.
  • Collaborated with multidisciplinary teams to enhance service delivery and outcomes.
  • Counseled clients on available resources within the community to meet their needs.
  • Compiled case reports and submitted them to supervisors as required.
  • Utilized case management software for efficient tracking of client information.

Hospital Navigator

WellSpace Health
Sacramento, California
04.2021 - 02.2022
  • Scheduled appointments while ensuring timely follow-up with healthcare providers.
  • Educated patients on available resources and support programs for their needs.
  • Assisted patients in navigating insurance processes and benefits for coverage.
  • Provided emotional support to patients, addressing concerns and inquiries promptly.
  • Maintained accurate records of patient interactions in electronic health systems.
  • Developed appropriate community resources such as mental health services, substance abuse, treatment and housing.
  • Helped coordinate transportation arrangements for those without reliable means of getting around.
  • Compiled reports on patient navigation activities for management review.
  • Acted as an advocate for vulnerable populations who may have difficulty accessing needed services.
  • Assisted with discharge planning processes for hospitalized patients.
  • Maintained professional relationships with healthcare providers.
  • Identified and coordinated resources for patient needs, including referrals to community services.
  • Monitored patient progress through follow-up calls and visits.
  • Provided guidance on insurance coverage options for uninsured or underinsured individuals.
  • Enhanced patient quality of life, sense of autonomy and self-determination for health care management by delivering educational resources and explaining outreach programs.
  • Developed strategies to reduce barriers encountered by patients in accessing care.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Initiated application processes to add patients to assistance programs at bedside and followed through until completion.

Education

Bachelor of Science - Human Services

University of Phoenix
Tempe, AZ
02-2018

Skills

  • Care coordination
  • Client advocacy
  • Insurance navigation
  • Case management software
  • Community resource development
  • Healthcare compliance
  • Service delivery enhancement
  • Team collaboration
  • Resource identification
  • Effective communication

Affiliations

  • Love nature
  • gardening
  • yoga

Timeline

Hospital Navigator

WellSpace Health
04.2021 - 02.2022

Case Manager II

WellSpace Health
12.2019 - Current

Bachelor of Science - Human Services

University of Phoenix

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