Linda Young

• Developed, planned and coordinated engaging activities for residents utilizing company provided software.
• Planned resident outings and special events.
• Ensured compliance with state regulations and facility policies by maintaining accurate documentation.
• Contributed to developing a welcoming environment through effective communication with residents.
• Developed monthly life enrichment calendar and published electronically and in print.
• Developed strong relationships with residents and their families, fostering a supportive community environment.

• Developed and implemented targeted marketing strategies to enhance community visibility.
• Coordinated resident engagement events to foster relationships and promote services.
• Analyzed market trends and data to identify opportunities for service improvement and growth.
• Managed social media accounts, increasing online presence and engagement with potential residents.
• Implemented systems and procedures to increase sales.
• Facilitated business by implementing practical networking techniques.

• Developed and implemented strategic initiatives to enhance organizational effectiveness.
• Oversaw operational budget management, ensuring resource allocation met organizational priorities.
• Coordinated cross-functional teams to drive project execution and improve service delivery.
• Led staff development initiatives, promoting professional growth and enhancing team capabilities.
• Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
• Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
• Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
• Exercised appropriate cost control to meet budget restrictions and maximize profitability.

- Assisted living with Memory Care start up and licensing of community

- Hiring and supervision of 30 plus employees

- Created and embraced culture of hospitality

- Responsible for sales and occupancy

- Managed operations within budgeted revenue and expense

- Community relations and marketing to local physicians, hospitals and home health providers and other local business networking organizations.

- Facilitated training programs to reinforce compliance with industry regulations and operational standards.

- Increased resident occupancy from 90% to 98% in one year

- Manged 300 applicant wait list for HUD program

- Supported residents and family members with transitions

- Spearheaded marketing and community events

- Participated in board committees including campus development, and fund development