Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Receptionist

Linda L Bradshaw

Loves Park,IL

Summary

Dynamic administrative professional with a proven track record at Bluestone Management & Consulting, excelling in customer service and meticulous data organization. Adept at fostering strong client relationships and enhancing operational efficiency, I leverage my expertise in Microsoft Excel and professional communication to deliver exceptional support and drive positive outcomes.

Overview

22
22
years of professional experience

Work History

Administrative Assistant

Bluestone Management & Consulting
05.2018 - 04.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Maintained 10 various checkbooks, including paying bills and reconciling every month.
  • Paid property taxes on various properties the companies held for the following counties in Illinois: Cook, Du Page, Wil
  • Collated tax information for Bluestone Bay for the filing of corporate taxes.

Veteran Services Program Support Specialist

Moraine Valley Community College
02.2015 - 02.2016
  • Served as a liaison between veteran clients and government agencies to facilitate effective communication regarding eligibility requirements or application statuses.
  • Collaborated with community partners to provide comprehensive support services to veterans, fostering a network of resources.
  • Assisted in the development of outreach strategies to increase awareness of available services for veterans and their families.
  • Organized and facilitated workshops, seminars, and informational sessions for veterans, ensuring clear communication of program benefits.
  • Contributed to the ongoing evaluation of program curriculum, ensuring relevance to current veteran needs and industry best practices.
  • Maintained knowledge of current legislation affecting veteran benefits programs through ongoing professional development activities.
  • Delivered exceptional customer service by responding promptly to inquiries from veterans, their families, and community partners seeking assistance or information about available support resources.

Owner

Bradshaw & Associates/Quality Data Processing
04.1998 - 12.2008
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Accurate data entry for various clients' billing
  • Prepared Consolidated Group 990 tax return for all 990 posts in state of Illinois.

Education

Science/Accounting

Moraine Valley Community College
Palos Hills, IL
05-1981

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Clerical support
  • Documentation and recordkeeping
  • Strong problem solver
  • Professional communication
  • Database entry
  • Recordkeeping
  • Data organization
  • Professional and mature
  • Invoice processing
  • Mail handling
  • Meticulous attention to detail

Affiliations

  • U.S. Army

Timeline

Administrative Assistant

Bluestone Management & Consulting
05.2018 - 04.2020

Veteran Services Program Support Specialist

Moraine Valley Community College
02.2015 - 02.2016

Owner

Bradshaw & Associates/Quality Data Processing
04.1998 - 12.2008

Science/Accounting

Moraine Valley Community College

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Linda L Bradshaw