8.5 Years of Healthcare Provider Experience
LINDA L. DALLAS
Administrative Assistant
Buffalo,NY
Summary
Seeking entry-level clerical support which will enable me the opportunity to use my previous education knowledge and skills in an organization that makes room for growth.
Overview
1
1
1
1
Less than 4 years of Administrative Assistant Experience
24
24
years of professional experience
Work History
Care Taker
HEALTHCARE, Health Force Home Healthcare, Niagara Lutheran Homes, Rehabilitation
BUFFALO, NY
05.2003 - 08.2018
- Ran errands for patients, did shopping and picked up other necessities.
- Monitored and assisted residents through individual service plans.
- Remained alert to problems or health issues of clients and competently responded.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Planned, prepared and served meals and snacks according to prescribed diets.
RECEPTIONIST (INTERNSHIP)
U.B. EDUCATIONAL OPPORTUNITY CENTER
BUFFALO, NY
09.2017 - 10.2017
- Greeted visitors in person and through phone contact, then assisted them with their inquiries and destination
- Assisted students with the enrollment process specific to their career direction and assisted with coordination in the college orientation process
- Composed reports and correspondence through emails, typed, and handwritten notes
- Dispersed incoming mail to correct recipients throughout the office, making copies, sent faxes and handled all outgoing correspondence.
ADMINISTRATIVE ASSISTANT (Work Study Program)
BUFFALO FEDERAL HALFWAY HOUSE, INC.
BUFFALO, NY
08.2015 - 01.2016
- Managed receptionist area while performing an assortment of clerical duties requiring preparation of documental reports, greeting and directing clients, and gathering data from various sources
- Collaborated with the assistant director in assembling and organizing timesheets, as well as constructed and formatted menus for all meals
- Served as an assistant with a central point of contact for all outside vendors needing to gain access to the building.
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used Microsoft Word and other software tools to create documents and other communications.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Customer Service & Cashier, Fitting Room Attendant
Kohl’s, Burlington
BUFFALO, NY
07.2013 - 10.2013
- Cashed out customers purchased items, provided very professional customer service
- The fitting room area, making sure the room area was always organized and clean, and returned unwanted items to the floor in the appropriate departments
- Performed recovery in the assigned areas by the supervisor’s request, and assisted customers with their inquiries.
Personal Care Aide, Certified Nurse Aide
06.2003 - 10.2011
- Provided high- quality patient care as an in-demand CNA within acute-care, rehabilitation, home-healthcare, and nursing home settings
- Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming
- Ensured a clean, safe environment for residents with dementia and Alzheimer’s in the long- term care facility
- Set up meals and assisted with feeding residents as required
- Cleaned up in the dining room and in the resident’s rooms, and after meals
- Made rounds of residents to ensure that they were safe and comfortable
- Demonstrated and guided clients through range of motion exercises.
Education
NATIONAL TECHNICAL -
A.A.S - BUSINESS
BRYANT STRATTON COLLEGE
Skills
- Higher Education Admissions
- Type 40 wpm
- Database Administration
- Receptionist
- Attention to Detail
- Customer Service
- Problem-Solving & Analysis
- Executive Support
- Records Management
- Microsoft Office
- Multi-line phone proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RECEPTIONIST (INTERNSHIP)
U.B. EDUCATIONAL OPPORTUNITY CENTER
09.2017 - 10.2017
ADMINISTRATIVE ASSISTANT (Work Study Program)
BUFFALO FEDERAL HALFWAY HOUSE, INC.
08.2015 - 01.2016
Customer Service & Cashier, Fitting Room Attendant
Kohl’s, Burlington
07.2013 - 10.2013
Personal Care Aide, Certified Nurse Aide
06.2003 - 10.2011
Care Taker
HEALTHCARE, Health Force Home Healthcare, Niagara Lutheran Homes, Rehabilitation
05.2003 - 08.2018
NATIONAL TECHNICAL -
A.A.S - BUSINESS
BRYANT STRATTON COLLEGE
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