Linda L Flores

With 5 years of experience in healthcare and many years of customer service, I bring a strong background in patient support, administrative tasks, and leadership. Specializing in patient access roles, I am proficient in verifying insurance, updating records, and streamlining patient flow while ensuring accuracy and compliance in managing medical records. My expertise extends to understanding insurance coverage, co-pay collection, and providing top-tier administrative support. Proficient in medical billing, insurance claims processing, error resolution, and payment posting, I also have experience in HCPCS coding, charge posting, and interpreting EOBs to optimize accounts receivable. Additionally, I have successfully directed staff during shifts, resolved customer issues, and ensured the completion of end-of-shift tasks while supporting managers to maintain smooth daily operations. Known for exceptional time management, problem-solving, and communication skills, I am an energetic and reliable professional with a proven ability to foster positive relationships and deliver high-quality service.