Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Timeline
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Linda M. Vega

Port Saint Lucie,USA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Staffing Coordinator

CSI Caregiver Services
06.2021 - Current
  • I have the responsibility of assigning care givers to provide personal care to clients and maintain the services going.
  • My performance is mostly customer service and keep a relationship with the care givers, clients and case workers.
  • Coordinated staffing schedules to ensure adequate coverage in services and clients needs.
  • Onboarding processes for new clients, enhancing overall efficiency when beginning services.
  • Conduct regular quality assurance surveys.
  • Verify EVV constantly daily to assure services were being provided and the caregiver would get paid with no discrepancy.
  • Developed strong relationships with clients and caregivers, leading to keep services and the onboarding of new clients and new caregivers.

Team Lead

Walmart
01.2018 - 06.2021
  • Supervised cashier team, ensuring efficient operations and excellent customer service.
  • Trained new employees on cash handling procedures and store policies.
  • Implemented inventory management techniques to streamline stock processes.
  • Resolved customer inquiries and complaints to enhance satisfaction levels.
  • Coordinated daily cash register reconciliation to maintain accuracy and compliance.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Trained team members on cash register operation and cash handling.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Conducted regular audits of register funds to minimize potential losses due to theft or error.

Mayor’s secretary

Municipality of Culebra Island
01.2013 - 12.2014
  • Led community engagement initiatives to enhance resident participation and feedback.
  • Facilitated regular town hall meetings to communicate updates and gather input from constituents.
  • Managed crisis response strategies during natural disasters, prioritizing safety and recovery efforts for residents.
  • Directed operations, planning, and administration of city departments.
  • Fostered positive relationships with neighboring municipalities to facilitate regional collaboration and growth.
  • Increased citizen satisfaction ratings by implementing customer service improvements across various departments within the municipality.
  • Attended public forums, events and informal meetings.
  • Used public gatherings, community events and direct relations to keep constituents happy and informed.
  • Coordinated scheduling for municipal meetings, ensuring timely communication among departments.
  • Managed correspondence and documentation, maintaining organized records for easy access and retrieval.
  • Supported community outreach initiatives by organizing events and managing participant registrations effectively.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Maintained electronic filing systems and categorized documents.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.

Manager

Club Seabourne Hotel and Restaurant
02.2004 - 12.2012
  • Oversaw daily operations, ensuring high-quality service and customer satisfaction.
  • Managed staff scheduling, optimizing labor costs while maintaining service levels.
  • Trained and mentored team members to enhance performance and service delivery.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Coordinated with catering staff to deliver food services for special events and functions.

Education

Associate of Arts - Business Administration in Tourism

Universidad Interamericana De Puerto Rico
Fajardo, PR
01-2003

High School Diploma -

Miramar High School
Miramar, FL
06.1995

Skills

  • Bi-lingual
  • Staff scheduling
  • Strong organization
  • Schedule management
  • Employee relations
  • Microsoft office
  • Time tracking and payroll administration
  • Training and mentoring

Languages

Spanish
Native or Bilingual
English
Full Professional

Certification

  • Certified Notary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Staffing Coordinator

CSI Caregiver Services
06.2021 - Current

Team Lead

Walmart
01.2018 - 06.2021

Mayor’s secretary

Municipality of Culebra Island
01.2013 - 12.2014

Manager

Club Seabourne Hotel and Restaurant
02.2004 - 12.2012

Associate of Arts - Business Administration in Tourism

Universidad Interamericana De Puerto Rico

High School Diploma -

Miramar High School