Summary
Overview
Work History
Education
Skills
Timeline
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Lindanette Castillo

Orlando

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

12
12
years of professional experience

Work History

Attractions lead team member

Crayola Experience
02.2023 - 12.2024
  • Lead and guid team members to excellence within the company
  • Demonstrated ability to manage multiple functions and multitask
  • Monitors activity areas and adapts the facilitation of an area according to guest volume
  • Oversees attraction areas to ensure service excellence safety
  • Assists in workshops special events and outreach activities as needed
  • Cross-trains in other departments
  • Identify and implement creative ways to enhance visitor experience and engagement at the Crayola Experience attractions
  • Create engaging and interactive experiences for visitors, ensuring a memorable and enjoyable visit to the Crayola Experience attraction
  • Attends regular team training sessions to ensure attractions team members are knowledgeable about Crayola products, history, and current promotions, enhancing their ability to engage visitors effectively

Invoice handler/cleaner

Lainez painting LLC
02.2016 - 08.2022
  • Monitored and collected data to ensure accuracy and integrity
  • Analyzed data and ensured compliance with applicable standards
  • Interpreted and evaluated results, prepared documentation, and created invoices
  • Create a streamlined process for organizing and maintaining invoices, ensuring timely payments and accurate recordkeeping for Lainez Painting LLC
  • Implementing quality control measures to ensure all invoices are accurate and free of errors, providing a high level of professionalism and reliability in handling invoicing and cleaning tasks for Lainez Painting LLC
  • Develop and maintain positive relationships with clients to ensure customer satisfaction and encourage repeat business for Lainez Painting LLC
  • Implement creative and personalized cleaning solutions tailored to meet the unique needs and preferences of clients, exceeding expectations and setting Lainez Painting LLC apart in the market for their attention to detail and customer satisfaction

Mail carrier/organizer/sorter

USPS
01.2013 - 01.2016
  • Company Overview: highway subcontractor
  • Sorted and organized parcels and packages for delivery
  • Handled mail and packages, scanned, sorted, and delivered items
  • Utilized professional communication skills with customers
  • Delivered knowledge of MDD scanner
  • Enhance efficiency by optimizing delivery routes and schedules to ensure timely and accurate delivery of mail and packages
  • Implement innovative technology solutions to track, sort, and organize mail and packages efficiently, keeping up with market trends and demands to enhance productivity and customer satisfaction
  • Implement proactive communication strategies to provide real-time updates to customers regarding the status of their mail and packages, ensuring transparency and customer satisfaction
  • Highway subcontractor

Education

High School Diploma
Orlando, FL

Skills

  • Computer literate
  • Active listener
  • Leadership
  • Communication skills
  • Computer skills
  • Bilingual
  • Customer service skills
  • Time management
  • Problem solving skills

Timeline

Attractions lead team member

Crayola Experience
02.2023 - 12.2024

Invoice handler/cleaner

Lainez painting LLC
02.2016 - 08.2022

Mail carrier/organizer/sorter

USPS
01.2013 - 01.2016

High School Diploma

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Lindanette Castillo