LINDA S CHANTHAVONG
Oakland,CA
Summary
Dedicated Operations Manager demonstrating effective leadership in all aspects of the job. Excels at cutting costs and streamlining operations. Innovative accounting professional proficient in extracting financial data from various reporting systems and suggesting key operational changes. Accounting Clerk skilled in problem solving and maintaining accuracy. Possesses an insatiable drive to achieve and exceed goals. Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Overview
16
16
years of professional experience
Work History
Cashier/Waitress
Pad Thai Cuisine
Castro Valley, CA
05.2022 - Current
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Collected and authorized payments of guests.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Accounts Receivable, Credit and Collections
Elemental LED
Emeryville, CA
02.2017 - 09.2017
- Prepare customer statements, bills and invoices, and reconcile expenses to the general ledger Calculate and post receipts to appropriate general ledger accounts and verify details of transactions, such as funds received and total account balances
- Providing customer service regarding collection issues, process customer refund, process and review account adjustments, resolve client discrepancies and short payment
- Responsible for monitoring and maintaining assigned accounts- Collection calls, account adjustment, small balance write off, customer reconciliations and processing credit memos
Accounts Payable/ Property Assistant
Shelter, Inc. Contra Costa County
Concord, CA
04.2015 - 06.2016
- Composed effective accounting reports summarizing accounts payable data
- Posted receipts to appropriate general ledger accounts
- Monitored payments due from clients and promptly contacted clients with past due payments
- Make collection calls, send out emails, and mail delinquent notices
- Balanced monthly general ledger accounts to accurately record cost and month end accruals.
Operations Manager/ Collections
Cooperative Center Federal Credit Union
Berkeley, CA
05.2000 - 02.2014
- Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA
- Patriot Act, Privacy Act and Community Reinvestment Act
- Established operational objectives and work plans and delegated assignments to subordinate supervisors
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
- Handled understaffing, disputes, terminating employees and administering disciplinary procedures
- Loan modification, loan restructure, vehicle repossession, and foreclosure
- Recommend loan charge offs to
- Board of directors
- Manage the collection department's compliance to credit union policies and procedures as well as to regulatory guidelines and applicable collection laws.
Education
Business/Accounting
College of Alameda
Skills
Effective workflow management Exceptional communication skillsundefined
Timeline
Cashier/Waitress
Pad Thai Cuisine
05.2022 - Current
Accounts Receivable, Credit and Collections
Elemental LED
02.2017 - 09.2017
Accounts Payable/ Property Assistant
Shelter, Inc. Contra Costa County
04.2015 - 06.2016
Operations Manager/ Collections
Cooperative Center Federal Credit Union
05.2000 - 02.2014
Business/Accounting
College of Alameda
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