Linda S Hollands

Work History

Sales Consultant

Renew Home Innovations

08.2024 - Current

Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

HomePride Bath

HomePride Bath/LuxStone of Colorado

03.2020 - 08.2024

Assisted clients in selecting appropriate color schemes, textures, lighting options, cabinetry styles, countertops materials, flooring choices, and plumbing fixtures for their bathrooms.
Presented detailed proposals with itemized costs, timelines, and design concepts for client review and approval.
Collaborated with contractors to deliver seamless bathroom installations and remodels.
Enhanced client satisfaction by providing personalized bathroom design solutions and recommendations.
Asked questions to understand customer's specific needs to pair with products and services for project.
Negotiated with client on sales price and created contracts in alignment with company and brand policy
Promoted product related services and plans for installation, delivery, and credit financing.

Jewelry Sales Manager

Jared The Galleria Of Jewelery

09.2018 - 03.2020

Supported the development of a comprehensive training program for new employees, ensuring consistent service standards and sales techniques.
Maintained high standards of cleanliness and organization within the store, creating a welcoming atmosphere for customers.
Improved employee retention by cultivating a positive work environment that recognized achievements and celebrated milestones.
Increased jewelry sales by implementing effective visual merchandising strategies and maintaining an appealing store environment.
Evaluated team member performance through periodic assessments; provided constructive feedback aimed at promoting professional growth.
Implemented targeted marketing initiatives to promote store events, special offers, and new product arrivals.
Greeted customers, helped locate merchandise, and suggested suitable options.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Displayed merchandise by arranging in appealing ways to boost sales.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Inside Sales

HomeAdvisor

09.2017 - 09.2018

Develop meaningful relationships with customers to encourage trust and loyalty
Follow up on cold and warm leads to further the sales process
Understand and explain the product or service to the customer
Set and meet sales goals and objectives set by leadership
Improve sales skills to increase sales success rate
Strong listening and communication skills, knowing when to listen and take notes to over come objections.
Influencing the client and assisting them with what they need to build trust.
Participated in ongoing training sessions to stay current on industry trends and best practices in marketing inside sales techniques.

Sales Consultant

Shane Company

04.2016 - 09.2017

Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Followed up with existing customers to provide additional support and address concerns.
Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Generated increased sales revenue through effective lead generation and follow-up efforts.
Responded to telephone and in-person requests for information.
Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Selected correct products based on customer needs, product specifications and applicable regulations.
Contributed to team objectives in fast-paced environment.
Presented professional image consistent with company's brand values.

Sales and Marketing Manager

Misty Mountain Herbals

10.2013 - 12.2014

Conducted market research to identify new business opportunities and stay ahead of industry trends.
Analyzed sales and marketing data for improved strategies.
Improved brand visibility with well-executed promotional campaigns and engaging social media content.
Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
Managed sales promotions and marketing strategies on major social media sites.
Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
Revitalized underperforming products with rebranding efforts that resonated with customers'' desires.

Summary

Overview

Work History

Sales Consultant

HomePride Bath

Jewelry Sales Manager

Inside Sales

Sales Consultant

Sales and Marketing Manager

Education

Bachelor of Science - Business Management/Marketing

Skills

Certification

Timeline

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