Linda Weathers
Verona,PA
Summary
Highly experienced accounts receivable supervisor with over 19 years' progressive experience in credit, collections. Self-directed professional with excellent problem solving, communication, analytical, organizational, and management skills. Possess in-depth knowledge of all facets of credit and collections in the public and private sectors. Thorough planner, excellent negotiator, and creative problem-solver with objective, logical approach. Expertise in identifying organizational needs and developing innovative, effective solutions.
Overview
16
16
years of professional experience
Work History
Credit and Collections Analyst
WESCO Distribution Inc.
Pittsburgh, PA
02.2017 - 09.2023
- Managed and maintenance collection for $7 million portfolio of past due and delinquent accounts in multiple systems.
- Credit approval and orders released authority up to $100k.
- Approved agency placements, refunds and bad debt write offs.
- Sustained cash collections for 7 sales districts based on cash targets for region monthly performance.
- Successfully drove cash performance for assigned area and met or exceeded targets overall by 45%.
- Distributed weekly/monthly reports to identify problem accounts and provide updates regarding collection target/resolution.
- Hosted weekly calls with sales districts to discuss and resolve customer disputes.
- Ran monthly focus calls with distressed districts not meeting metrics to discuss and resolve issues preventing cash collection.
- Oversaw filing on bonds and gathering of backup documentation to facilitate filing of mechanics liens.
- Worked with Sr. Management to identify process deficiencies within districts.
- Slashed struggling districts DSO from 75 days to 50 day reduction and Over 90 - $350K reduction through cash reconciliations.
- Established relationships with customers to encourage payment of delinquent accounts.
- Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
- Managed collection activity of more than 4,000 accounts while complying with all company guidelines.
- Attended credit-related training and conferences to stay informed about industry trends and developments.
- Prepared and presented training for cash reconciliations for team of 10.
Credit and Collections Analyst
Hunter International (Contract)
Pittsburgh, PA
06.2016 - 02.2017
- Assessed credit risk and analyzed financial statements.
- Made decisions and recommendations about extending lines of credit.
- Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Collaborated with other teams to identify and mitigate risks impacting organization.
- Researched billing errors and discrepancies to initiate corrective action.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Reviewed files to select delinquent accounts for collection efforts.
- Managed over 50 customer calls per day.
Credit and Collections Manager
SYSTEM ONE HOLDINGS LLC/JOULE
PITTSBURGH, PA
02.2011 - 02.2016
- Maintained relationships with internal and external auditors.
- Improved overall financial reporting by streamlining control processes, data management and reporting structures.
- Managed daily portfolio $600 million to include variance of cross sold customers in sectors: Information Technology, Engineering Life-Science, and Legal.
- Supported Controller with special projects and additional job duties.
- Conducted financial due diligence on potential investments and acquisitions.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Verified discrepancies and resolved clients' billing issues
- Completed daily process adjustments to maintain accuracy.
- Reconciled daily AR ledger and verified proper posting.
- Complied with established internal controls and policies.
- Evaluated and negotiated contracts to procure favorable financial terms.
- DSO reduction from 90 days to 40 days. Reduction of open AR %35% in 30 days.
- Generated and mailed updated statements monthly and processed demand letters
- Researched accounts and completed due diligence to resolve collection problems
Credit and Collection Clerk
Hudson Global Resources
Pittsburgh, PA
02.2008 - 02.2011
- Responded to customer inquiries and provided detailed account information.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Established relationships with customers to encourage payment of delinquent accounts.
- Managed portfolio $15 Million.
Education
Bachelor of Arts - Political Science
Central State University
Wilberforce, OH06.1994
Skills
- Credit and Collections
- Customer relationship management
- Staff and department leadership
- Project management
- Policy and procedure development
- Strategic planning
- AS400, Oracle Business Suite, Oracle Supply Chain, Highradius, and Get Paid
- Microsoft Office
- Account Reconciliation
- Statement Preparation
- Account Analysis
- Payment Schedule Determination
- Invoicing and collections
Affiliations
National Association of Credit Management (NACM)
Affiliations
- Toastmasters International
- NACM- National Association of Credit Management
- PACM- Pennsylvania Association of Credit Management
- First Responders
Timeline
Credit and Collections Analyst
WESCO Distribution Inc.
02.2017 - 09.2023
Credit and Collections Analyst
Hunter International (Contract)
06.2016 - 02.2017
Credit and Collections Manager
SYSTEM ONE HOLDINGS LLC/JOULE
02.2011 - 02.2016
Credit and Collection Clerk
Hudson Global Resources
02.2008 - 02.2011
Bachelor of Arts - Political Science
Central State University
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