Lindee Thomas
Roy,Utah
Summary
I'm an organized and dependable candidate, successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to assist the team. I aim to find and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm a hardworking and passionate employee with strong organizational skills eager to help achieve company goals. I’m interested in pursuing a career that would allow me to improve on my current skills and discover new ones.
Overview
11
11
years of professional experience
Work History
Chemical Handler
Northrop Grumman
05.2023 - Current
- Maintained inspection-ready manifest documentation for review by supervisor.
- Collected and disposed of hazardous waste produced within the facility.
- Prepared containers for long-distance shipping and coordinated transportation with contractors.
- Managed disposal of non-hazardous and special waste materials.
- Audited hazardous waste weekly to assist with pick-up scheduling and maintain necessary safety controls.
- Arranged pick-ups, managed documentation and reported quantities of waste.
- Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
- Operated and maintained hoists and forklifts to move supplies and contaminated materials.
Waste Assistant Supervisor
Wasatch Integrated Waste District
03.2021 - 05.2023
- Thrift Store, HHW, and E-Waste, Be knowledgeable with hazardous waste and proper procedures for handling different materials
- Obtained experience with heavy equipment operations including front end loaders, forklifts and 5,000-gallon water trucks
- Learned how to inspect vehicles prior to operation and perform mild maintenance when needed
- Maintain clean and safe environment for both the operations side and thrift store
- Daily pricing and organization of thrift store merchandise
- Assistance with the cashiers’ and operators’ questions, concerns and customer relations
- Cashier coverage when needed.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Recommended changes to policies and procedures to maximize team efficiency and productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Records Specialist
America First Federal Credit Union
10.2016 - 02.2021
- Verify loan payoffs and send titles accordingly
- Sorted and filed titles alphabetically and in a timely manner
- Work with Insurance companies and other financial institutions
- Find solutions in difficult situations for members.
- Scanned paper records to transfer to digital filing systems.
- Provided excellent customer care by responding to inquiries and requests for information.
- Utilized document imaging software to index, store and retrieve records.
- Assisted with typing, data entry, and answering incoming calls as required.
Teller
America First Federal Credit Union
03.2014 - 10.2016
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Cross-sold credit cards, loans and other bank products.
- Executed wire transfers, stop payments and account transfers.
- Established rapport with new clients to increase satisfaction and loyalty.
- Referred customers to other banking departments for specialized services.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Assisted customers with banking needs and inquiries.
- Maintained friendly and professional customer interactions.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Assistant Manager
Zeke’s Rib Shack
09.2012 - 02.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Monitored food quality and freshness throughout day.
- Utilized POS system to receive and process food and beverage orders.
Education
Associate of Science -
Weber State University
Ogden, UT05.2017
High School Diploma -
Syracuse High School
Syracuse, UT06.2016
Skills
- Customer relations is a strong point of mine I enjoy helping people out and learning their needs to figure out the best solution to their issues
- I enjoy research and I excel in finding and solving problems
- I am well versed with computers and am proficient in many of the basic business programs
- I thrive in creative environments that allow hands-on work
- Mathematics is one of my strong suits and I love figuring out how things function
- I'm proficient in many different clerical skills
- I have many years of experience with financial records and processing
Accomplishments
- Due to exemplary work ethic and productivity as a temporary, a new position was created specifically for my duties and strengths to be employed with the company.
- Service Star Award (America First Credit Union, 2019)
Timeline
Chemical Handler
Northrop Grumman
05.2023 - Current
Waste Assistant Supervisor
Wasatch Integrated Waste District
03.2021 - 05.2023
Records Specialist
America First Federal Credit Union
10.2016 - 02.2021
Teller
America First Federal Credit Union
03.2014 - 10.2016
Assistant Manager
Zeke’s Rib Shack
09.2012 - 02.2014
Associate of Science -
Weber State University
High School Diploma -
Syracuse High School
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