Lindee Thomas
Roy,Utah
Summary
I'm an organized and dependable candidate, successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to assist the team. I aim to find and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm a hardworking and passionate employee with strong organizational skills eager to help achieve company goals. I’m interested in pursuing a career that would allow me to improve on my current skills and discover new ones.
Overview
11
11
years of professional experience
Work History
Chemical Handler
Northrop Grumman
Clearfield, UT
05.2023 - Current
- Maintained inspection-ready manifest documentation for review by supervisor.
- Collected and disposed of hazardous waste produced within the facility.
- Prepared containers for long-distance shipping and coordinated transportation with contractors.
- Managed disposal of non-hazardous and special waste materials.
- Audited hazardous waste weekly to assist with pick-up scheduling and maintain necessary safety controls.
- Arranged pick-ups, managed documentation and reported quantities of waste.
- Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
- Operated and maintained hoists and forklifts to move supplies and contaminated materials.
Waste Assistant Supervisor
Wasatch Integrated Waste District
Layton, UT
03.2021 - 05.2023
- Thrift Store, HHW, and E-Waste, Be knowledgeable with hazardous waste and proper procedures for handling different materials
- Obtained experience with heavy equipment operations including front end loaders, forklifts and 5,000-gallon water trucks
- Learned how to inspect vehicles prior to operation and perform mild maintenance when needed
- Maintain clean and safe environment for both the operations side and thrift store
- Daily pricing and organization of thrift store merchandise
- Assistance with the cashiers’ and operators’ questions, concerns and customer relations
- Cashier coverage when needed.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Recommended changes to policies and procedures to maximize team efficiency and productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Records Specialist
America First Federal Credit Union
10.2016 - 02.2021
- Verify loan payoffs and send titles accordingly
- Sorted and filed titles alphabetically and in a timely manner
- Work with Insurance companies and other financial institutions
- Find solutions in difficult situations for members.
- Scanned paper records to transfer to digital filing systems.
- Provided excellent customer care by responding to inquiries and requests for information.
- Utilized document imaging software to index, store and retrieve records.
- Assisted with typing, data entry, and answering incoming calls as required.
Teller
America First Federal Credit Union
03.2014 - 10.2016
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Cross-sold credit cards, loans and other bank products.
- Executed wire transfers, stop payments and account transfers.
- Established rapport with new clients to increase satisfaction and loyalty.
- Referred customers to other banking departments for specialized services.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Assisted customers with banking needs and inquiries.
- Maintained friendly and professional customer interactions.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Assistant Manager
Zeke’s Rib Shack
09.2012 - 02.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Monitored food quality and freshness throughout day.
- Utilized POS system to receive and process food and beverage orders.
Education
Associate of Science -
Weber State University
Ogden, UT05.2017
High School Diploma -
Syracuse High School
Syracuse, UT06.2016
Skills
- Customer relations is a strong point of mine I enjoy helping people out and learning their needs to figure out the best solution to their issues
- I enjoy research and I excel in finding and solving problems
- I am well versed with computers and am proficient in many of the basic business programs
- I thrive in creative environments that allow hands-on work
- Mathematics is one of my strong suits and I love figuring out how things function
- I'm proficient in many different clerical skills
- I have many years of experience with financial records and processing
Accomplishments
- Due to exemplary work ethic and productivity as a temporary, a new position was created specifically for my duties and strengths to be employed with the company.
- Service Star Award (America First Credit Union, 2019)
Timeline
Chemical Handler
Northrop Grumman
05.2023 - Current
Waste Assistant Supervisor
Wasatch Integrated Waste District
03.2021 - 05.2023
Records Specialist
America First Federal Credit Union
10.2016 - 02.2021
Teller
America First Federal Credit Union
03.2014 - 10.2016
Assistant Manager
Zeke’s Rib Shack
09.2012 - 02.2014
Associate of Science -
Weber State University
High School Diploma -
Syracuse High School