Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
Work History
VP of Sales and Business Development
Automated Services International
09.2024 - Current
Developed and executed sales strategies to increase market penetration across diverse sectors.
Cultivated relationships with key clients, enhancing customer loyalty and retention rates.
Analyzed market trends to identify new business opportunities and drive revenue growth.
Collaborated with cross-functional teams to align sales efforts with organizational goals.
Implemented CRM systems to streamline sales processes and improve data accuracy.
Championed data-driven decision-making within the organization, leveraging insights from CRM systems for better resource allocation.
President North Carolina Operations
Optimal Station
10.2023 - 03.2024
Developed strategic plans to enhance operational efficiency and drive company growth.
Led cross-functional teams to implement innovative solutions and improve service delivery.
Fostered a culture of collaboration, encouraging open communication among departments.
Analyzed market trends to identify opportunities for expansion and product development.
Managed budgets and resource allocation to ensure alignment with strategic objectives.
Directed training programs aimed at improving employee engagement and skill development.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Vice President of Operations
Vendweb LLC
05.2022 - 11.2023
Streamlined operational processes to enhance efficiency and reduce costs.
Developed strategic initiatives to improve supply chain management and logistics.
Mentored cross-functional teams to foster collaboration and drive performance improvements.
Implemented data-driven decision-making frameworks to optimize resource allocation.
Established performance metrics, ensuring alignment with organizational goals and objectives.
Collaborated with executive leadership on long-term operational strategies and planning.
Owner
Vendweb.Com
01.2000 - 05.2022
Developed and implemented e-commerce strategies to enhance online sales performance.
Managed vendor relationships to optimize product sourcing and inventory management.
Analyzed market trends to identify growth opportunities in digital commerce.
Oversaw website optimization initiatives to improve user experience and conversion rates.
Directed marketing campaigns utilizing SEO, email marketing, and social media channels.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Operations Manager
Automatic Choice Vending
1998 - 01.2000
Streamlined inventory management processes to enhance order fulfillment efficiency.
Led team in optimizing vending machine refurbishment process, reducing operational costs.
Enhanced customer satisfaction through proactive issue resolution and service improvements.
Oversaw compliance with safety regulations, ensuring workplace adherence across all teams.
Supervised operations staff and kept employees compliant with company policies and procedures.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Implemented training programs to elevate staff performance and service quality.
Coordinated vendor relationships to ensure timely product availability and compliance.
National Service Manager
U Select It
1994 - 1998
Led national service operations, ensuring high-quality support and customer satisfaction across multiple regions.
Developed and implemented training programs to enhance team performance and service delivery standards.
Streamlined service processes, improving response times and efficiency in issue resolution.
Analyzed service metrics to identify trends, driving strategic initiatives for continuous improvement.
Managed a team of service professionals to ensure timely and effective resolution of customer issues.
Collaborated with sales teams to identify upselling opportunities within existing client accounts, boosting revenue generation efforts.
Developed training programs for technicians, resulting in improved efficiency and productivity.
Developed strategic partnerships with key industry players to expand business opportunities and strengthen the company''s market presence.
Increased customer satisfaction by implementing new service protocols and procedures.
National Sales Manager
Lektro - Vend
1991 - 1994
Developed and executed national sales strategies to drive revenue growth across diverse markets.
Led cross-functional teams to enhance customer engagement and improve service delivery standards.
Analyzed market trends and competitive landscape to inform product positioning and pricing strategies.
Cultivated relationships with key clients, ensuring high levels of satisfaction and loyalty.
Training of the national distributor network and service personnel.
Aviation Electrician's Mate
US Navy
1980 - 1984
Led maintenance and repair of electrical systems on aircraft, ensuring operational readiness.
Supervised troubleshooting processes for avionics systems, enhancing reliability and safety standards.
Trained junior personnel in electrical system diagnostics and repair techniques, fostering skill development.
Implemented preventive maintenance protocols to minimize equipment downtime and extend service life.
Conducted inspections and evaluations of electrical components, ensuring compliance with Navy regulations and standards.
Implemented best practices in soldering, crimping, connecting wires safely while maintaining high-quality standards.
Assisted in training junior electricians, cultivating strong teamwork and shared knowledge within the unit.
Education
No Degree - Electrical, Electronics And Communications Engineering
Waubonsee Community College
Sugar Grove, IL
01-1986
High School Diploma -
East Aurora HIgh School
Aurora, IL
01-1980
Skills
Sales strategy development
Market analysis
Customer relationship management
Revenue growth initiatives
CRM system implementation
Team leadership and mentoring
Crisis management
Supply chain optimization
Training program development
Product expansion strategies
Sales training
New business development
Territory management
Timeline
VP of Sales and Business Development
Automated Services International
09.2024 - Current
President North Carolina Operations
Optimal Station
10.2023 - 03.2024
Vice President of Operations
Vendweb LLC
05.2022 - 11.2023
Owner
Vendweb.Com
01.2000 - 05.2022
Operations Manager
Automatic Choice Vending
1998 - 01.2000
National Service Manager
U Select It
1994 - 1998
National Sales Manager
Lektro - Vend
1991 - 1994
Aviation Electrician's Mate
US Navy
1980 - 1984
No Degree - Electrical, Electronics And Communications Engineering