Linden Martinez

• Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
• Managed a staff of grocery clerks, ensuring that duties were completed in a timely manner.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Provided feedback on employee performance reviews during annual evaluations.
• Lead by example and took responsibility for all actions drive culture of performance excellence.

As an assistant store director, I've:

• Used strong issue resolution and communication skills to cultivate and strengthen lasting customer relationships.
• Managed day-to-day operations including scheduling shifts, assigning tasks.
• Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
• Handled complaints from customers by empathetically listening, recording details and offering solutions.
• Maintained a safe working environment by enforcing safety regulations.
• Provided leadership support during peak business hours by motivating staff members to meet targets.
• Identified areas of operational inefficiency and implemented solutions to streamline processes.
• Analyzed market trends to identify opportunities for product expansion or improvement.
• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
• Created effective business plans to focus strategic decisions on long-term objectives.