Lindey Robbins

Accreditation and Compliance Assistant

• Assist in the preparation, coordination, and submission of accreditation and compliance documentation for regulatory bodies (ACHC, CMS).
• Monitor and track hospital policies, procedures, and standards to ensure adherence to local, state, and federal regulations.
• Support the compliance team in conducting internal audits and assessments to identify areas of improvement and non-compliance.
• Collaborate with department leaders to develop and implement corrective action plans.
• Maintain and update the hospital’s accreditation databases and documentation systems.
• Assist in the preparation of the hospital’s annual reports, ensuring all regulatory requirements were met.
• Coordinate with external auditors, surveyors, and regulatory agencies during accreditation surveys.
• Assisted with development of compliance objectives and strategies.
• Maintained up-to-date knowledge of applicable laws and regulations.
• Prepared and distributed communications to staff regarding upcoming surveys, changes in regulations, and compliance expectations.
• Kept informed regarding pending industry changes, trends or best practices.

• Utilized the MD Staff credentialing database, optimizing efficiency, and performing query, report and document generation
• Verified provider's requirements for approval to work in specific states and plans
• Established and maintained a system for timely processing of initial credentialing and reappointment files in accordance with NCQA, AAAHC, TJC standards
• Obtained all relevant documents to ensure that the applicant completes his / her application within the specified time frame
• Reviewed applications for accuracy and completeness
• Communicated with physician and allied health practitioners to complete credentialing documentation requirements
• Query relevant primary sources to verify appropriate education and training requirements (AMA, AOA, NSCH or applicable direct program)
• Query relevant board to verify certifications
• Query all appropriate State Licensing Boards to verify license and restrictions, if applicable
• Review and enrollment of National Practitioner Data Bank
• Query hospital site for hospital affiliation verification
• Communicate directly with those sites that do not have online accessibility
• Communicated with peer reference requests and followed up to obtain peer verifications
• Monitored applicable expirable documents and malpractice insurance
• Perform monthly OIG / GSA checks and sanction monitoring
• Maintained accurate records of all credentialing activities
• Populated, updated and maintained credentialing software and filing systems
• Generated monthly reports detailing the progress of each provider's credentialing file

• Responsible for the overall day-to-day operations of a residential property
• Duties included tenant screening, lease management, rent collection, maintenance coordination, property inspections, and ensuring compliance with local regulations, all while maximizing the property's profitability and maintaining tenant satisfaction

• Duties included answer and direct phone calls, maintain contact lists, and produce and distribute correspondence
• As an assistant my duties included scheduling meetings, managing calendars, answering phone calls and emails, taking notes, helping with daily time management, planning travel, coordinating events, drafting correspondence and maintaining filing systems