Lindi Parshall
Round Rock,Texas
Summary
Seasoned administrative professional with 12+ years' experience in executive support and 5+ years in higher education roles. Proven track record in admissions and administrative efficiency, with expertise in fostering positive customer relations and streamlining operations. Strong grasp of SACS, SAP, Banner, Slate, Logi, VA SCO procedures, and Department of Education reporting. Exceptional organization, communication, and a dedicated approach to driving success.
Overview
21
21
years of professional experience
Work History
Senior Regional Undergraduate Admissions Counselor
Texas State University- Round Rock
Round Rock, TX
10.2024 - Current
- Spearheaded student recruitment efforts for Texas State University's Round Rock Campus, enhancing relationships with prospective students and educational institutions.
- Evaluating and assessing transcripts to provide actionable recommendations.
- Assisted application process.
- Engaged in college fairs and admissions events throughout Central Texas.
- Facilitated Round Rock Campus touring via scheduling, organization, and conduction of campus tours.
- Conducted large and small group presentations.
- Collaborated with the undergraduate admissions team.
- Coordinated successful recruitment events.
- Maintained school visit calendar schedule
- Flexible availability for recruiting events and travel, including nights and weekends.
- Managed end-to-end logistics for all official travel, including transportation, accommodations, and other travel-related bookings.
- Submitted travel requests including detailed expenses and promptly turned in expense reports.
- Established strong partnerships with academic departments to ensure seamless coordination and optimal student experience during campus visits.
Youth Ministry Coordinator / Minister
Western Hills Church of Christ
Austin, TX
05.2012 - 01.2024
- Developed engaging educational materials for youth lessons in Sunday and Wednesday classes.
- Organized youth outings and events, accurately communicating cost breakdown per person
- Assisted in organizing and facilitating staff meetings focused on event planning and scheduling
- Consistently upheld confidentiality protocols for safeguarding sensitive data
- Ensured seamless coordination of travel arrangements for all youth group events.
- Ensured smooth flow of organization special events through diligent planning and coordination.
- Demonstrated ability to resolve problems and issues with limited supervision.
Director of Admissions/ Registrar
Lipscomb University- Austin Center
Austin, TX
03.2019 - 11.2022
- Held the positions of Director of Admissions and Registrar simultaneously
- Knowledgeably addressed questions and shared relevant information about the School, its programs, and admission/registration guidelines
- Provided proficient assistance in registration processes to support students, faculty members, staff personnel and alumni
- Handled inquiries effectively by offering detailed explanations about the school's programs and registration processes
- Managed the registration process, monitored students' academic progress in degree programs, and ensured precise record keeping of all student information (including necessary follow-up for provisionally admitted students)
- Collected grades and prepared them for posting and mailing
- Produced verified copies of authorized degree certificates and transcripts
- Evaluated and accepted graduation applications
- Coordinated degree audits, exit interviews and student regalia orders
- Collaborated in developing semester course schedules and the Academic Calendar
- Managed the collection and organization of course syllabi each term
- Organized and distributed faculty class rosters as well as grade reports across all classes
- Worked with faculty Program Coordinators/Advisors in advising students in course selections each semester.
- Assisted in preparation and editing of school publications, Academic Catalogue, Student Handbook, and orientation materials
- Contributed to the preparation of information and student records necessary for SACS audits, ensuring approval of ongoing accreditation and program expansion.
- Managed two crucial positions simultaneously, functioning as the VA School Certifying Official (SCO) and serving as the primary liaison for VA audits at Austin campus.
- Maintained commitment to professional development through membership in organizations such as TACRAO (Texas Association of Registrars and Admissions Officers) and attending required training conferences
- Initiated and coordinated Faculty Admissions Committee meetings (serve on Committee as administrative liaison)
- Prepared and maintained prospect admission files for submission to Faculty Committee
- Assisted the Faculty Committee in processing and evaluating transfer credits
- Maintained accurate records of student admissions, highlighting any provisional or probationary stipulations applied.
- Responsible for IPEDS reporting for the Austin campus.
Office Manager / Youth Education Pastor
Unity Church of Austin
Austin, TX
08.2010 - 01.2012
- Served as a collaborative member with Sr Pastor to develop and implement age-appropriate curriculum
- Facilitated essential communication channels between management and employees
- Organized and distributed weekly schedules, class lessons, emails, and phone communication
- Coordinated the onboarding of incoming volunteers and conducted regular training meetings
- Assisted church members with their requests and attended to any other tasks as needed through efficient communication and coordination
- Received and directed office guests to appropriate personnel, promoting a professional atmosphere
- Coordinated end-to-end plans for travel including car rentals, hotels and air travel.
- Streamlined Accounts Payable processes for increased efficiency
- Coordinated Sr. Pastor's daily responsibilities, effectively addressing critical issues that required immediate attention
- Implemented effective office procedures to optimize work-flow efficiency.
Interim Children’s Ministry Leader
Gateway Church
Austin, TX
07.2008 - 09.2009
- Directly managed the children's ministry area
- Generated Compilation Report for initial visitors, greeted emails, and weekly attendance sheets
- Coordinated with the Pastor to train volunteers and maintain classroom coverage for daily activities
- Engaged in offsite meetings with ministry leads and conducted weekly update meetings with key staff members
- Ensured effective and efficient dissemination of information via weekly updates
- Played a key role in orienting and instructing new volunteers, as well as organizing training sessions
- Oversaw all aspects of organizing and coordinating successful special events.
Account Manager / Customer Service Manager
Water Source One
Austin, TX
09.2003 - 07.2008
- Developed processes for new accounts and compiled reports for CEO, VPs, and customer accounts.
- Leveraged strong relationships with top-level management including President/ CEO, VP of Operations and Purchasing, and VP of Sales and Marketing to expand business reach through new account setups
- Handled communication and coordination for major companies and 25 separate production facilities
- Implemented documentation protocols which enhanced consistency across accounting and customer service functions
- Contributed significantly to the onboarding process for new staff members and driving system improvements
- Expedited resolution of customer issues through timely response to emails and phone calls
- Efficiently processed incoming orders both electronically (via MAS 200/AS400) and manually, accurately aligning associated paperwork for invoicing.
Education
Completed 7 credits toward an MDiv -
Lipscomb University Austin Center
Austin, TX05.2021
Bachelor of Arts in Ministry and Christian Studies -
Austin Graduate School of Theology
Austin, TX11.2020
Austin Community College
Austin, TX12.2013
Montgomery College
Conroe, TX12.2000
Skills
- Administrative Support
- Executive level support
- Interpersonal Skills
- Customer Service
- Higher Education Administration
- Recruitment
- Department of Education reporting
- Administration Required Reporting
- Organizational Efficiency
- Policy development
- Travel management
- Student Recruitment
- Procedure implementation
- Problem-solving aptitude
- Adaptability and Flexibility
- Student Records Management
- Teamwork and Collaboration
Volunteer Experience
- Led homeless outreach sponsored by Western Hills Church of Christ 2014 – 2018
- CERT (Community Emergency Response Team) certified through Austin Disaster relief Network
- CISM (Critical Incident Stress Management) certified through Austin Disaster Relief Network
- Volunteered Wimberley Flood clean up and disaster relief 2015
- Volunteered with Do Good Texas during fund raising for 2015 Flood Relief
- Led Teen Girls Mentorship Program 2009 – 2015
Languages
Spanish
Professional
Timeline
Senior Regional Undergraduate Admissions Counselor
Texas State University- Round Rock
10.2024 - Current
Director of Admissions/ Registrar
Lipscomb University- Austin Center
03.2019 - 11.2022
Youth Ministry Coordinator / Minister
Western Hills Church of Christ
05.2012 - 01.2024
Office Manager / Youth Education Pastor
Unity Church of Austin
08.2010 - 01.2012
Interim Children’s Ministry Leader
Gateway Church
07.2008 - 09.2009
Account Manager / Customer Service Manager
Water Source One
09.2003 - 07.2008
Completed 7 credits toward an MDiv -
Lipscomb University Austin Center
Bachelor of Arts in Ministry and Christian Studies -
Austin Graduate School of Theology
Austin Community College
Montgomery College
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