Lindley Dooge
Lennon
Summary
Dedicated professional with expertise in delivering exceptional patient care in high-volume environments. Proficient in utilizing nursing processes to assess, implement, and evaluate care effectively. Committed to continuous professional development and collaboration in shared leadership settings.
Overview
12
12
years of professional experience
Work History
Registered Nurse Medical/Surgical
Memorial Healthcare
12.2024 - Current
- Monitored patient vital signs, promptly reported changes to healthcare team to ensure timely interventions.
- Collaborated with multidisciplinary teams to create comprehensive patient care plans, enhancing patient outcomes.
- Educated patients and families on disease management and recovery strategies.
- Administered medications and treatments per physician orders and established protocols.
- Documented patient information accurately in electronic health records systems.
- Trained new nursing staff on best practices and hospital policies.
- Utilized critical thinking to manage multiple tasks efficiently under pressure, ensuring quality patient care.
Medical receptionist
Memorial Healthcare
10.2013 - 12.2024
- Managed patient check-ins and appointments in a busy healthcare environment.
- Checked patients in and out for appointments, efficiently collecting co-payments to streamline office operations.
- Coordinated insurance verification and resolved patient billing inquiries to ensure smooth financial transactions.
- Communicated with patients to provide information about services and procedures.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Handled multi-line phone systems, directing calls to appropriate departments promptly.
- Maintained cleanliness and organized reception area, fostering a welcoming atmosphere for patients.
- Supported front office operations by training new reception staff on procedures.
Education
Master’s degree - Nursing
Grand Canyon University
Phoenix06-2027
Bachelor’s degree - Nursing
University of Michigan – Flint
Flint12-2024
Associate’s degree - Business Administration
Baker College of Owosso
Owosso06-2011
Skills
- Registered nurse
- Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- EMR EPIC
- EMR Meditech Expanse
- EMR Allscripts
- Critical thinking
- Team collaboration
- Organization
- Detail oriented
- Microsoft Office
Timeline
Registered Nurse Medical/Surgical
Memorial Healthcare
12.2024 - Current
Medical receptionist
Memorial Healthcare
10.2013 - 12.2024
Master’s degree - Nursing
Grand Canyon University
Bachelor’s degree - Nursing
University of Michigan – Flint
Associate’s degree - Business Administration
Baker College of Owosso