Lindsay Aldana

Scan Duties:

• Train Scan Coordinators on the process of retrieving price changes on a daily basis

• Train the team members (TMs) on the process of removing and replacing expired price tags and producing additional signs when needed

• Train the TMs on how to properly operate a handheld machine, perform daily audits, and generate reports to ensure that all prices of merchandise/products are updated

• Ensure all Scan Coordinators are knowledgeable on the process of all the ad events by putting up signs/tags of all items being advertised, including 1-day sales, weekly ad, or monthly specials

• Compare merchandise prices, dates, and UPC codes to ensure that they are correct.

Receiving Duties:

• Develop training programs for new hires and ongoing training for existing receiving TMs

• Implement training on receiving processes including receipt verification, quality control checks, and inventory management

• Enforce company's best practices and applicable regulatory guidelines, incorporating them into training materials as necessary

• Evaluate the performance of receiving TMs, provide feedback, and develop improvement plans when necessary

• Keep a strong communication with store managers to address training needs

• Providing with guidance and solutions to solve any issue that may arise

• Weekly store visits.

• Responsible for learning all facets of store operations including inventory levels, store conditions, loss prevention, and security issues.
• Work with corporate management, department managers, team members, and vendors in driving sales while ensuring high levels of customer service.
• Promote sale objectives with proper merchandising and training of team members.
• Conduct Store meetings to discuss goals, sales, ads, and strategies to ensure success of store.
• Promote effective communication with customers and team members that encourage teamwork and high levels of engagement.
• Maintain health and safety standards to ensure well-being of all customers and team members.
• Ensure company policies are followed by all store personnel and vendors.
• Interview candidates and complete onboarding and orientation process.
• Effectively communicate policy changes, announcements, or standards to all store personnel.
• Train, coach and develop store management; assist in ensuring departments are properly staffed and thoroughly trained in all aspects of their job.

• Responsible for total store operations in the absence of the Store Director
• Maintain quality customer service by effectively training Team Members
• Oversee Team Members and assists in the implementation strategies to increase productivity
• Track and complete Grocery department inventory in an accurate and timely manner
• Place orders based on accurate forecasting of Grocery department needs
• Receive merchandise and verify the quality and freshness of products
• Inspect floor displays to ensure products are properly rotated and merchandised
• Review Team Members weekly schedule to ensure fully staffed departments
• Clearly communicate and enforce standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety to all team members
• Ensure compliance with state and federal regulations while upholding company values, customer service, merchandising and pricing programs
• Continuously meet the expectations of internal and external customers
• Provide guidance to Department Managers to connect yearly goals to daily actions that focus on improvement of results
• Help maintain all weekly store metrics

• Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
• Analyze data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
• Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
• Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
• Maintain the CCTV system working properly
• Monitor closed circuit television systems
• Observe flow of employees for potential theft
• Enforce compliance of company policies
• Investigate and resolve internal theft cases
• Conduct routine inspections of the facility to maintain physical security and protection of assets
• Complete required audits and inspections and provide accurate documentation of results.
• Enforce company standards as they relate to security and safety procedures

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
• Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
• Oversaw cashier operations, bookkeeping, and security.
• Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.

• Proven track of providing excellent results, shows persistence and perseverance. Proactive qualities and self-directed actions
• Dedicated to meeting expectations of internal and external customers. Demonstrate care and compassion for people; shown empathy and concern. Able to build and maintain positive team relationships, relates well to diverse people; is approachable
• Promotes all financial services we offer with each customer that visits the store
• Complies with the Company's manual of policies and procedures as well as, Bank Secrecy Act and Anti Money Laundering Regulations in addition to the Company's transmitters businesses partners
• Must successfully pass an exam on anti-money laundering compliance training with the Company's designated third-party Company. Must attend all AML training assigned by the compliance team
• Maintain working area and equipment in optimal conditions, report maintenance and repairs needed;
• Operate a computer and process all the financial transactions effectively
• Understanding of how to operate assigned office equipment and other duties
• Responsible for the safekeeping of the cash originated from all financial transactions
• Responsible for providing the highest level of customer service to all our customers