Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Lindsay Aldo

Orlando,FL

Summary

Conscientious Healthcare professional offering over 18 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

19
19
years of professional experience

Work History

Phlebotomist

Milford Hospital
  • Conducted venipuncture and other CT procedures.

Medical Assistant

Yale New Haven Health System
02.2005 - 03.2024
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Measured patient pulse oximetry.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Verified patient insurance coverage and collected required co-payments.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Prepared lab specimens for diagnostic evaluation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Measured patient spirometry.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Completed EKGs and other tests based on patient presentation in office.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Taught patients about medications, procedures, and care plan instructions.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Education

High School Diploma -

Housatonic Community College
Bridgeport, CT

Medical Assisting

Butler Business School Inc
Bridgeport, CT
11.2004

Skills

  • Medical terminology in english
  • Heart saver First Aid CPR AED (First Aid CPR AED)
  • Wound Care
  • Examination Preparation
  • Trustworthy companion
  • Updating Medical Records
  • Electronic Charting
  • Routine Laboratory Testing
  • Diagnostic Procedures
  • Valid CT driver's license
  • Pharmacy Relations
  • Advising Patents
  • CPR
  • Medical Assistant
  • Specimens collection and processing
  • Specimen Collection
  • Phlebotomy Techniques
  • Anatomy and Physiology Knowledge
  • Venipuncture
  • Medical Testing
  • Paperwork Processing
  • Specimen Preparation
  • Medical terminology knowledge
  • Hemoglobin Testing
  • Specimen handling
  • HIPAA Compliance
  • Patient Care
  • Venipuncture Expertise
  • Sample and specimen collection
  • Blood collection techniques
  • Blood culture collection
  • Butterfly needle technique
  • Lab Reporting
  • Butterfly Venipuncture
  • Instrument Sterilization
  • Sample Collection
  • Appointment Scheduling
  • Glucose Screening
  • Teamwork and Collaboration
  • Medical History Taking
  • Multitasking Abilities
  • Certified in CPR/AED
  • HIPAA
  • Quality control guidelines
  • Adaptability and Flexibility
  • Adaptability

Timeline

Medical Assistant

Yale New Haven Health System
02.2005 - 03.2024

Phlebotomist

Milford Hospital

High School Diploma -

Housatonic Community College

Medical Assisting

Butler Business School Inc
Lindsay Aldo